Back

Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,217 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 3,217 reviews

February 21, 2023

Very professional and very helpful. Was able to get me in and out no problem. More

by Kdillard1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Horsley
February 20, 2023

I wasn’t incredibly pleased with the sales manager when I purchased the vehicle (a little too aggressive and emotional for my tastes), but the salesman and finance manager were awesome, and I had my first oi More

by gnftr41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
February 18, 2023

Our service advisor, James Hoffman, was exceptionally helpful. He was friendly, efficient, and gave us outstanding advice about our 2009 RAV 4. He communicates very well and seems to genuinely care abo More

by michaelfillerup
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hoffman
February 17, 2023

No issues good service and follow up from technician Service area clean and easy to get in and out More

by JLJansen0179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob tabacek
February 16, 2023

James in Service did a great job and the service was completed in a timely manner. More

by bcowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James D'Ambrosio
February 15, 2023

Ruben Simo is great to work with. He is always considerate of my time. He lets me know what my vehicle needs at each visit. What a positive asset he is for your business! More

by eagness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Simo
February 15, 2023

I’m not from Jacksonville. Came in on a Sunday night and stopped at a Buc-ee’s in St. Augustine for gas. I then could not get my car started for 5-10 minutes. Acted like it was More

by Gi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Simo
February 10, 2023

Friendly and very attentive. Staff if very good and knowledgeable. I didn’t like waiting for my car few hrs, wish they would bring back shuttle service More

by Kljuc77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
February 08, 2023

We were not told our truck was ready. Spent over 2 hours waiting. Not happy! More

by ejhorsham12622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept employee. Don’t remember name.
Feb 15, 2023 -

Coggin Toyota at the Avenues responded

Thank you for leaving a review. It is very unfortunate to learn of your experience with us. We try to make sure that we are updating our customers when we can and getting them in and out in a timely manner. We are continuously working to improve our service experience and will utilize your feedback as an opportunity to improve. Let me know if you have any questions or additional concerns and I will be happy to address them. John Clark, General Manager (904) 337-6618

February 07, 2023

Easy appointment scheduling, honest and low pressure service recommendations. Quick professional service. Comfortable waiting area with coffee, water and a massage chair! More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Garcia
...
60
...