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Coggin Toyota at the Avenues
Jacksonville, FL
3,217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 05, 2023
Excellent service department with a comfortable waiting area including complimentary hot beverages and bottled water. My service rep Christopher Horsley explained maintenance issues in layman's terms. All area including complimentary hot beverages and bottled water. My service rep Christopher Horsley explained maintenance issues in layman's terms. All the team members were most accommodating and respectful. More
by RB-Nana
Employees Worked With
Christopher Horsley
January 05, 2023
Excellent service. Highly recommend Ron Poblacion as a Service Advisor. I will continue to use Coggin for service for my Camry and Sienna vehicles. Highly recommend Ron Poblacion as a Service Advisor. I will continue to use Coggin for service for my Camry and Sienna vehicles. More
by jfclare
Employees Worked With
Ron Poblacion
January 03, 2023
I made an appointment for an oil change but of course it was due for some other maintenance checks— rotate tires, etc. I was there for 2 hours—even though I had made an appointment— BEFORE THEY EVEN STARTE was due for some other maintenance checks— rotate tires, etc. I was there for 2 hours—even though I had made an appointment— BEFORE THEY EVEN STARTED WORKING ON IT. TOTAL TIME FOR AN OIL CHANGE & diagnostic check almost 4 hours!!!! Also their app was not updated in real time. I was ready just to get my car back but tehnician assured me they had started working on it even though app said they hadn’t. I had also texted him after the first 2 hours & he didn’t respond. They did provide a discount since I had waited so long, but seriously I was upset about the whole experience. I’m not sure I will go back More
by Frustated
Employees Worked With
D J order writer
January 02, 2023
excellent service, my service person was great. Very patient and pleasant. Thanks for such great service. I plan to buy my next car from your dealership. Very patient and pleasant. Thanks for such great service. I plan to buy my next car from your dealership. More
by pamelaafrancis
Employees Worked With
Service department
December 31, 2022
Darius was very kind and courteous. I was able to get an appointment on the same day that I called to schedule. That was unexpected but great for me. I was able to get an appointment on the same day that I called to schedule. That was unexpected but great for me. More
by IvoryButterfly
Employees Worked With
Darius - Service Dept
