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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,217 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,217 reviews

December 29, 2022

Excellent customer service. Very friendly and couteious and professional. Would recommend and come come back again More

by mizkabir
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John schaefer
December 26, 2022

Customer service at the service department must improve. Some of them are great. Others are just not too friendly to customers. More

by jeday20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I'd rather not mention
Dec 29, 2022 -

Coggin Toyota at the Avenues responded

Thank you for leaving a review. Our goal is to ensure that everyone who visits us has an excellent experience from start to finish, so I am sorry to hear that was not the case. We value every customer, and I would appreciate the opportunity to discuss this further. Please contact me at your earliest convenience. John Clark, General Manager (904) 337-6618

December 24, 2022

Had work with me fairly,there catch is there financing but all dealers have a catch, but price was up front and no one pushed you into something you don’t want ,all in all a great experience More

by Tenftyacht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRENT COX, Jim Miller
December 24, 2022

Jacob in service was very helpful and responsive. I went to them for a second opinion on repairs for my 4 runner, and the quote for their diagnosis came in $5300 less than three previous shop (the f More

by jaghab.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob T., Service manager
December 23, 2022

Good fast service. Friendly customer service personnel. Convenient to my home and I can get in at 7am, which I prefer. More

by wynn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
December 23, 2022

Excellent staff and service. Easy to make appointment and get my oil changed. Service advisor Johnny was great. More

by nismo1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Shaefer
December 23, 2022

Coggin Toyota never disappoints! Satisfaction and quality work every time. Thanks Chris and Coggin Toyota! More

by Byrdsusan2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
December 22, 2022

Coggin Toyota is an excellent dealership that I have taken my Tundra in for service for several years. Service personnel are knowledgeable and show they care about you. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
December 20, 2022

Only waited an hour although it was very crowded. Cost lower than expected. Got clear explanations. Easy to schedule service even for the next day. Only rating service department not sales. Service More

by philstacy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
December 19, 2022

My battery went dead. Got a jump and headed to the service department. They were great working me in as and getting me on my way in a good time. More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Horsley
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