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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,196 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,196 reviews

November 12, 2022

Great value! New windshield wipers on sale with free installation & installed glove box damper I bought at no charge. Plus a free car wash.😊 More

by Rcarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
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November 12, 2022

Had my first svc today. A scheduled 8:40 am appt. No one was in the svc bay to greet me. Had to ask the procedure. Didn’t get out of the dealership till after 10:30 am. Seem More

by Catherineandtheboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svc
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Nov 16, 2022 -

Coggin Toyota at the Avenues responded

Catherine, thank you for leaving a review. I apologize for the lack of customer service you received when you arrived at our service department. I would also like to apologize for the length of time your oil change took. I value your time and understand that you are frustrated with how long it took for the service to be completed. I would like the chance to speak with you and hopefully remedy this situation for you. Please contact me at your earliest convenience. John Clark, General Manager (904) 337-6618

November 12, 2022

I love this dealership! I always have Ruben as my service advisor! Service and staff are always quick and very nice! More

by Skylargraham2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Simp
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November 11, 2022

Started visiting Coggin Toyota during 2022 and have had a great experience each visit. I always book an appointment, but the service department does a great job of getting the maintenance done and back on th More

by jefferyginn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron P
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November 11, 2022

Everything went well. James Hofman was great. Thanks for the free water. That is all More

by Polped28
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hofman
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November 10, 2022

Chris H dealt with my car and he was just wonderful. Checked up on me, arranged the shuttle to grab me a bite to eat. And had my car ready within a few hours. More

by marinda.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris H
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November 09, 2022

I have consistently enjoyed prompt and courteous experiences at this dealership. Each individual I dealt with has been friendly and professional. More

by Jaxgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Darius
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November 09, 2022

Very fast and friendly,the bestie advisor on the block ,ver clean,professional and organize More

by Thamarabraham1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Astraf
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November 09, 2022

Ron P was my service adviser. He always does a great job and is proactive in getting my car in and out in a timely manner. Give that guy a bonus! He’s a great guy and always treat More

by lorihengerer
Recommend Dealer
Yes
Employees Worked With
Ron P
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November 05, 2022

Professional and knowledgeable did the little things and explained things need to address later date More

by Whitek820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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