
Coggin Toyota at the Avenues
Jacksonville, FL
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Coggin Toyota’s service department is outstanding. However, it’s vehicle repurchase and resale tactics, significantly underbidding and borderline over charging, a current customer of long standing, c However, it’s vehicle repurchase and resale tactics, significantly underbidding and borderline over charging, a current customer of long standing, cost it a purchase & resale transaction and almost the service relationship on 2 Toyotas.. Toyota vehicles. More
Poor communication one of the service advisors John told me that they were short staff when I told him no one has helped me since I arrived to the service dept. I had to get out of my car and go inside and me that they were short staff when I told him no one has helped me since I arrived to the service dept. I had to get out of my car and go inside and have to wait until he finished his private conversation about camping weekend plans. All he said was, “we are short staff”. He asked me who was my advisor and I told him while she showed me where Anthony’s desk was. My advisor Anthony Vallarelli answered all my questions And was out in 1 hour for my oil change. There was no recommendations for my car or any other conversation. More
The service department is excellent! Chris Horsley is a great service consultant! My vehicle was ready when promised, and clean. 😀 Chris Horsley is a great service consultant! My vehicle was ready when promised, and clean. 😀 More
This dealership has exceptional service! Never a long wait to get service scheduled and competitive pricing. Lobby is clean with a great little café. Never a long wait to get service scheduled and competitive pricing. Lobby is clean with a great little café. More
Left me standing in front of the representative for several minutes without any greeting from him and no explanations of the service coverage Until I asked. several minutes without any greeting from him and no explanations of the service coverage Until I asked. More