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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,218 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,218 reviews

January 21, 2025

Just bought a preowned car from there. But the conditions is not very well. Some damages on bumper are not fixed. Most important, the ownership is still under the previous owner that I can More

by icehan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Clinton
Jan 23, 2025 -

Coggin Toyota at the Avenues responded

Thank you for sharing your feedback, Mr. Han. I’m sorry to hear about the concerns you’ve experienced with your vehicle. I’m glad one of our managers was able to speak with you and schedule an appointment this Friday, Jan 24, 2025, at 3 PM to address these issues. When you arrive, please stop by the front desk and ask for the manager you spoke with, who will be ready to assist you. If you have any further questions before your appointment, please don’t hesitate to contact me at (904) 470-3701. We’re committed to ensuring your concerns are resolved and improving your experience. Sincerely, John Clark General Manager Coggin Toyota

January 20, 2025

Took my 2020 Toyota Tacoma in for maintenance and received excellent service. They got everything done in a timely manner while I waited. Jacob Tabacek my service representative did a great job of ke More

by surfnjag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Tabacek
January 20, 2025

Professional respectful quick to communicate willing to answer questions correctly and search for answers if they cannot immediate provide answers More

by hpdiamantis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kingsley James, David Aiken
January 20, 2025

I like the prompt attention and it didn’t take long. The tech helped me figure out how to charge my husbands oxygen maker. It would have taken me longer to figure it out. Your service depart More

by Barbtallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
January 16, 2025

Our sales person Kingsley James was very friendly and professional. He made our buying experience very enjoyable. We appreciated him helping us completely our purchase in a timely manner as well. Thank y More

by Lisa Kelley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kingsley James our sales person
January 16, 2025

Chris is very nice person and I would like to say thank you okay for More

by cherylridley31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris h
January 15, 2025

The attention and help I received was wonderful. Buying a new car is never easy The gentleman I dealt with, or respectful, professional, impatient. They never rushed me or overwhelmed me It was More

by Chris.crosby6456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wooten, Newell, Tafurt, Mark Wootan
January 15, 2025

Kingsley is awesome very knowledgable and patient. He listened to everything I wanted and lead me to my perfect car More

by redrachie_16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KJ
January 15, 2025

Minimal service received, waited several hours for nothing. Had an appointment but SM seemed annoyed that I was there. More

by Darb327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hofmann
Jan 19, 2025 -

Coggin Toyota at the Avenues responded

Thank you for sharing your experience. I’m truly sorry to hear about the delays and the impression that your visit left. We strive to provide every guest with efficient and attentive service, especially when an appointment is scheduled, and I regret that we fell short during your visit. I’d appreciate the chance to learn more about your experience so we can address these concerns and ensure a better outcome in the future. Please contact me at (904) 337-6618. Your feedback is important to us, and I want to make this right. Sincerely, John Clark General Manager Coggin Toyota

January 15, 2025

Congenial sale staff. Very helpful. Financing was simple and straight forward. Experience was a good one. More

by Chzkerekes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRENT COX, Styx Jenkins
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