Cole Buick GMC Cadillac

This is our second purchase working with the wonderful John May. He went above and beyond again to searching to find our perfect car! We NO have hesitation in recommending John May and Cole-Century to e John May. He went above and beyond again to searching to find our perfect car! We NO have hesitation in recommending John May and Cole-Century to everyone! More

I recommend this these folks VERY HIGHLY! Lee was very helpful and friendly. I was amazed that he even took us out to the service dept. and the service manager went over some things we needed to know - A helpful and friendly. I was amazed that he even took us out to the service dept. and the service manager went over some things we needed to know - AND HE TOLD US THAT WE GET A FREE CAR WASH ANYTIME WE ARE IN THE AREA! What a great idea! We also got more for our trade in than another Buick dealer offered us. BUYING A NEW CAR HERE WAS A GREAT EXPERIENCE! Ted and Judy Betz More

John May at Cole Century was a great sales representative to deal with. He kept in touch with me for four years until I was in a position to be able to get a new car. He's friendly and very willing to help. to deal with. He kept in touch with me for four years until I was in a position to be able to get a new car. He's friendly and very willing to help. No high pressure selling with John. I"ll recommend him to everyone I know. More

We had a BMW and Volvo prior to purchasing both our Cadillacs from Cole Century. The dealerships we utilized with them provided adequate service but both my husband and I never felt we were treated as Cadillacs from Cole Century. The dealerships we utilized with them provided adequate service but both my husband and I never felt we were treated as valued customers. We have found just the opposite with Cole Century. Throughout our purchase and during service visits we have been much more than satisfied with the outstanding sales and service they have provided us. Tracy Glocheski our sales person and James Marshall our Service Consultant have gone above and beyond our expectations; so much so that a mere three months after purchasing our first Cadillac we purchased another. They have treated our entire family as valued customers and we look forward to many more years of patronage with this exceptional dealership. More

My husband is a avid bicyclist. He was sent a card from Cadillac that said if he came in and test drove a car, he would get a sent a Cadillac bicycle jersey. He and I did do just that but no jersey showed Cadillac that said if he came in and test drove a car, he would get a sent a Cadillac bicycle jersey. He and I did do just that but no jersey showed up many many weeks later. I stopped by the dealership and told Linda the story. She listened and a short time later, we got the jersey in the mail. Thanks for changing the end of story. He will wear it with pride. More

What a pleasant surprise to work with Cole Century!!! We really needed a new car because our old car was on its last legs; but really dreaded going car-shopping and dealing with all the aggressive sales peo really needed a new car because our old car was on its last legs; but really dreaded going car-shopping and dealing with all the aggressive sales people. Lee Guilford and his colleagues at Cole Century were just the opposite. There were straight-forward, patient and understanding. They worked with us to make it as easy as possible for us to trade-in our old car and buy our new car. They took the time to explain all steps of the process, all we needed to know about the new car, and all the aspects of their Service Dept. It was great to feel trusted and valued as a customer. We would higly recommend them!!!! More

From the start customer service was top notch. I am located in Wisconsin but they made me feel as though I was next door. I was completely satisfied with the entire process. Thank you to John May and t located in Wisconsin but they made me feel as though I was next door. I was completely satisfied with the entire process. Thank you to John May and the entire Cole Century team. I haven't stop smiling since my purchase. More

Ron Morton helped me with a 2011 Terrain. I highly recommend him. Very professional. Low key type guy. He was referred to me. Dealership is in great location and very well maintained. Price was v recommend him. Very professional. Low key type guy. He was referred to me. Dealership is in great location and very well maintained. Price was very competitive. If I lived in Kalamazoo area, I'd deal with Ron. More

We went to Cole Century because my mother had excellent service on her recent Buick purchase and the sales man who helped her made a wonderful impression on us all. My husband antd I walked in out of the service on her recent Buick purchase and the sales man who helped her made a wonderful impression on us all. My husband antd I walked in out of the blue just interested in "looking" at a GMC Acadia. We ended up purchasing our wonderful new Acadia that same day mainly due to the excellent customer service that John May and the rest of the Cole-Century staff provided us. They located a vehicle that met our specifications promptly. John even went out of his way and come to pick me up at my home the next day to take me to the dealership to pick up my new vehicle. We will certainly seek out Cole-Century and John May on our next vehicle purchase! More

My wife and I were in the market for a new 2011 Terrain. Lee Guilford took us for an excellent test drive. He was very professional and knowledgable about the Terrain vehicles and we learned a lot from Lee Guilford took us for an excellent test drive. He was very professional and knowledgable about the Terrain vehicles and we learned a lot from. Even though we live in Grand Rapids, I would have easily traveled the extra few miles to buy a vehicle from him. However, since the rebate period was ending in only two (2) days, and the only vehicle that met our requirements was in Madison, WI, we had to buy the vehicle from a Madison dealer. (The Madison dealer refused to swap cars with a dealer in Michigan - said it was too far.) To Lee's credit he was truly the one who sold us on the car, the Madison salesman simply fell into it. When I am in the market for another vehicle I will surely go back to Lee. More