
Cole Valley Cadillac
Warren, OH
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I went to Cole Valley to buy a new Cadillac Crossover. Despite the fact it was the end of the model year they had three exterior colors for me to choose from, they had the car, model and features I wanted Despite the fact it was the end of the model year they had three exterior colors for me to choose from, they had the car, model and features I wanted. Rand even explained to me options that I might not want. I choose the black exterior with the black interior, a 2012 SRX. Rand and I went on a test ride plus he let me keep my old vehicle in the lot for a few days until I could pick it up. He did his best to explain the technical features of the vehicle to me but honestly some were over my head. Rand was extremely kind & professional. All in all an outstanding car buying experience. I highly recommend Rand to anyone looking to buy any of the cars at Cole Valley. More
We have been customers of Joe Sember for many years, both purchasing and leasing Cadillacs and Chevrolets. Joe has always exceeded our expectations....his professionalism, courtesy and integrity and attenti purchasing and leasing Cadillacs and Chevrolets. Joe has always exceeded our expectations....his professionalism, courtesy and integrity and attention to every detail has made all of our experiences over the top. Joe has become like family to us and we will always seek him out any time we have a need for a quality vehicle with excellent customer focus. Having conducted customer training in the past, I know what to look for....and Joe is the man!!! More
My experience with Sean was great. He was honest, clear with the introduction to the SRX, and followed through w/ everything he said. He made buying my new car a real treat and not a nightmere that I have with the introduction to the SRX, and followed through w/ everything he said. He made buying my new car a real treat and not a nightmere that I have had before at other dealers. I would recommend Cole Valley and Sean to anyone. Thanks for the great experience. More
The easiest car purchase I have ever made. I called Chris Cole told him what I wanted. He tracked down the car with the options I wanted and delivered it to me with the paperwork. That simple. The car was de Cole told him what I wanted. He tracked down the car with the options I wanted and delivered it to me with the paperwork. That simple. The car was detailed and filled with gas. He gave my wife a complete review of all the options on the vehicle and left his phone number in case she had any further questions. I never even stepped into the dealership. That is what customer service is all about. I would recommend this dealership 100% More
I have delt with Cole Valley for a number of years and, as usual, Chris Cole was most helpful in arranging for my new XTS. Probably the most compelling reason I have gone to Cole’s for my cadillacs in re as usual, Chris Cole was most helpful in arranging for my new XTS. Probably the most compelling reason I have gone to Cole’s for my cadillacs in recent years is the attention I get from the service department. I’m an old man living alone and the service boys make life easy for me. More
Pleasant welcome at first visit. "Great to have you back" on second visit and the day I bought the Platinum. The ease it was to wrap up the final deal. Now you know 'why' I gave the ratings above. This back" on second visit and the day I bought the Platinum. The ease it was to wrap up the final deal. Now you know 'why' I gave the ratings above. This is the 18th Cadillac I have purchased over the years and by far the most friendly. Thank you Tom Cole for putting together a tremendous sales group. More
I was looking to buy my first car out of college when I came to Cole Valley. Jeff Rogner did a wonderful job helping me find the perfect match and at a price I could afford. Very satisfied with my experi came to Cole Valley. Jeff Rogner did a wonderful job helping me find the perfect match and at a price I could afford. Very satisfied with my experience. More
Was a very pleasant experience. Dealer had plenty of Was a very pleasant experience. Dealer had plenty of inventory to choose from, Rand answered any and all questions we had, showed us a number of cars Was a very pleasant experience. Dealer had plenty of inventory to choose from, Rand answered any and all questions we had, showed us a number of cars and once we narrowed our decision, stepped back and let us make it without any pressure. Both Cathy and I are very happy and look forward to doing business with both Rand and Cole Valley in the future. Bob Lance Newton Falls, OH 44444 More
I would reccommend this dealership to any and everyone. I would reccommend this dealership to any and everyone. First of all Sean McBane ( our salesman ) was excellent. He answered all of our questions abo I would reccommend this dealership to any and everyone. First of all Sean McBane ( our salesman ) was excellent. He answered all of our questions about the vehicle and was very courteous. He made my wife and I feel very comfortable. He along with John Cetrone made our purchase go very smooth. They were easy to talk to. We next met Dan Chronister and he also explained the entire purchase to my wife and I. He went over all of the warranties and answered all questions regarding our recent purchase. We are very pleased with our purchase and with Cole Valley's entire staff and we reccommend this dealer highly. Sincerely, Valerie & Curt Green More