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Cole Valley Cadillac
Warren, OH
219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 219 reviews
September 30, 2026
Great people, Great service. My only complaint is the extra charge for using a credit card to pay my bill. NO other dealership I have ever been to doesn't do this. My only complaint is the extra charge for using a credit card to pay my bill. NO other dealership I have ever been to doesn't do this. More
by tenpingolf2000
Verified CustomerEmployees Worked With
September 29, 2026
Great customer service all the time. Service appointment was really fast.did not wait very long. Service appointment was really fast.did not wait very long. More
by money.kathy
September 27, 2026
I have had nothing but A+ service from Coal Valley Cadillac. From purchasing my new car to repairs on the new car to even the collision repairs on the new car have been top-notch. I cannot speak highl Cadillac. From purchasing my new car to repairs on the new car to even the collision repairs on the new car have been top-notch. I cannot speak highly enough of their professionalism and service. More
by Satifiedcust1
Employees Worked With
September 07, 2026
Quick to get appointment, took a bit longer than expected but so glad they fixed the issue, staff pleasant and eager to help but so glad they fixed the issue, staff pleasant and eager to help More
by cathyheikkila3
Employees Worked With
September 01, 2026
Katie has worked with me since I bought my car. She is amazing. Great service and she is very professional. Definitely management material. Not many places have employees that go above and beyond l She is amazing. Great service and she is very professional. Definitely management material. Not many places have employees that go above and beyond like she does. Great job Katie.💪💪💪 More
by Mgayhart0122
Employees Worked With
August 31, 2026
I am impressed with all the staff and the amount of time (not long at all) to do the maintenance on my car. Great job!! (not long at all) to do the maintenance on my car. Great job!! More
by dpetro95
Employees Worked With
August 26, 2026
Cole Valley is very accomodating and the service techs keep you fully informed through the process. keep you fully informed through the process. More
by fordcourt
Employees Worked With
August 19, 2026
I did not have a great experience. The price seemed reasonable, and they initially offered a fair amount for my trade-in. But, on the day of purchase, they claimed they needed to repla The price seemed reasonable, and they initially offered a fair amount for my trade-in. But, on the day of purchase, they claimed they needed to replace the tires and took $1,000 off the trade-in offer that we agreed on. This immediately broke my trust in the dealership, and I cannot recommend a company that operates this way. More
by ray@rayabel.com
Employees Worked With
Spencer
August 19, 2026
the staff goes out of their way to get the job done! We are very pleased with the care! We are very pleased with the care! More
by montydc
Employees Worked With
