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Cole Valley Cadillac

Warren, OH

Overview
Employees
Reviews
Vehicles
4.6
170 Reviews
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4111 Elm Road NE

Warren, OH

44483

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Showing 170 reviews

August 13, 2025

The salesman, Spencer, was very friendly, professional and efficient, as well as the finance agent, Ms. Cole. More

by glg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer and Ms. Cole
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Aug 13, 2025 -

Cole Valley Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Grace Cole Internet Manager graceh@colecars.net

August 06, 2025

I took my trade-in vehicle for service, and was walking through the lot prior to any salesman arriving. Mr. Cole the owner helped me out and walked me through multiple vehicles, I answered all of my questi More

by FS.RUSSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. David Cole
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Aug 06, 2025 -

Cole Valley Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Grace Cole Internet Manager graceh@colecars.net

July 31, 2025

Friendly and fast service. They came and updated me on the status of my vehicle More

by suzieque1176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Phillips
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Jul 31, 2025 -

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

July 31, 2025

I was able to trade in my old XT4 and get a brand new one with such great service! Felt at ease through the entire process! More

by katrinaherlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Grace
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Jul 31, 2025 -

Cole Valley Cadillac responded

Thanks for sharing about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

July 26, 2025

Everyone was nice and considerate. Especially John in the service department. I feel it went over and above to make sure I understood the cost and the procedure. And as an added bonus More

by jmwiery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jul 26, 2025 -

Cole Valley Cadillac responded

Thanks for sharing about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

July 21, 2025

Cole Valley is very dependable for service and sales. They didn’t forget what got them at the top. More

by mcristea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Katie
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Jul 21, 2025 -

Cole Valley Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Grace Cole Internet Manager graceh@colecars.net

July 21, 2025

All personnel were efficient, courteous and professional. .. I appreciated their promptness in completing the service on my car More

by glg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I Don't recall
Report | Print
Jul 21, 2025 -

Cole Valley Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net

July 17, 2025

We purchased a maintenance agreement with the dealership when we bought the vehicle. Long story short, we had one left and they said we had used them. Turns out they were wrong and we proved it to them. The More

by mdbest9907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Report | Print
Jul 17, 2025 -

Cole Valley Cadillac responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a 5-star experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Grace Cole Internet Manager graceh@colecars.net

July 16, 2025

All ways have great service also car is return clean . And the technician report is check in what he did More

by coachjcam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service DEPARTMENT
Report | Print
Jul 17, 2025 -

Cole Valley Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Grace Cole Internet Manager graceh@colecars.net

July 16, 2025

Friendly, very clean, all employees keep you updated on the progress of you vehicle. If you are waiting on you vehicle to be serviced they ask if you are comfortable or need anything and willing to take yo More

by ac8669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny,John, Matt, Erick.
Report | Print
Jul 17, 2025 -

Cole Valley Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cole Valley Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Grace Cole Internet Manager graceh@colecars.net

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