Colley Ford
Glendora, CA
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148 Reviews of Colley Ford
Fair and Fast. Very satisfied. Nick and Ismael offered very personal service. This is our 2nd vehicle purchased from Colley Ford in Glendora. I'm sure we'll be bac Very satisfied. Nick and Ismael offered very personal service. This is our 2nd vehicle purchased from Colley Ford in Glendora. I'm sure we'll be back. More
quick and easy The car was preordered and nick understood I had limited time, so he was able to take care of the process to return my old lease and get me the new ca The car was preordered and nick understood I had limited time, so he was able to take care of the process to return my old lease and get me the new car, paperwork and check out the new features all in about 1/2 hour. More
Internet Bait and Switch - beware! Received positive indication accepting offer in text but when called to complete it, got the run around, and then an insulting message to contact an u Received positive indication accepting offer in text but when called to complete it, got the run around, and then an insulting message to contact an underling who told me that during time of the run around the vehicle had been sold from under me. My bid was made promptly after the listing appeared on the Internet and close to asking amount. Strongly feel it was used as bait for some preferred local bidder to up the final selling price. Do not try to buy an in-demand vehicle through the Internet with these folks. A General Sales manager should learn that Internet sales are highly reputational and this kind of old school sleaze becomes counter-productive. If not, the General Manager should take care of cleaning house. More
Fastest car buying experience Great friendly staff, very polite and informative. Not to mention great deals. Nick did everything he could to help me leave with a new car. Great friendly staff, very polite and informative. Not to mention great deals. Nick did everything he could to help me leave with a new car. More
Easy experience I worked with Ismael in the Internet sales department. He was very easy to work with. Very transparent. I highly recommend working with his dealership I worked with Ismael in the Internet sales department. He was very easy to work with. Very transparent. I highly recommend working with his dealership More
Great car-buying experience Leasing my new Explorer from Colley Ford was a great experience. All the staff I encountered were very friendly. Ismael in particular was excellent! H Leasing my new Explorer from Colley Ford was a great experience. All the staff I encountered were very friendly. Ismael in particular was excellent! He was knowledgeable, efficient, and provided excellent service. More
Knowledgeable and Trustworthy I had a great experience working with Ismael and John in internet sales. I was very clear on what I was looking for and they asked clarifying questio I had a great experience working with Ismael and John in internet sales. I was very clear on what I was looking for and they asked clarifying questions when needed. Neither tried to sell me anything I didn't want or need. They were very helpful in getting me all the eligible rebates and reasonable financing. The Nick the manager worked quickly to finalize the deal and only offered reasonable add-ons with no pressure. Financing and signing was smooth and easy, again letting me know what options were available with no pressure. Overall I got an excellent deal on our new Explorer with way more options on the vehicle than I hoped for at a reasonable price with no haggling or pressure. Thank you to everyone at Colley for making this a great experience. The Carter family More
Colley Ford Best truck buying experience ever, fleet/internet sales department far and away the best I have ever experienced. Would highly recommend this dealers Best truck buying experience ever, fleet/internet sales department far and away the best I have ever experienced. Would highly recommend this dealership to all. More
Great experience, from the Internet Manager Ismael to the In The help, caring, knowledgeable, professional and personal care, was Outstanding. Internet Manager Ismael Gonzalez and Internet Director Matt McCalatc The help, caring, knowledgeable, professional and personal care, was Outstanding. Internet Manager Ismael Gonzalez and Internet Director Matt McCalatchey, so helpful and Ismael always answered my question. Awesome to work with ! More
ismael i purchased a 2016 ford edge and ismael gonzalez was my salesperson. he was very professional and straightforward. i shopped at other dealerships, i i purchased a 2016 ford edge and ismael gonzalez was my salesperson. he was very professional and straightforward. i shopped at other dealerships, including 2 other ford locations. i felt most comfortable with ismael. i would recommend anyone interested in buying a car to meet with ismael. the only issue i had was the backlog and i think i was waiting longer than necessary. i think the entire process was a good 4 hours. luckily, ismael was great company and make are time ejoyable. on a side note, the survey link in a separate email did not work More

