Collierville Chrysler Dodge Jeep Ram - Service Center
Collierville, TN

178 Reviews of Collierville Chrysler Dodge Jeep Ram - Service Center
New tires oil change and alignment on sons challenger. Prompt service with good service updates during the work. Typical of the service excellence I always receive from this team. Prompt service with good service updates during the work. Typical of the service excellence I always receive from this team. More
I have a 2019 Ram 1500 new body style and took it in for service to fix a water leak coming from the roof area. Chad Johnson is my service writer and determined that the shark fin antenna was loose and caus service to fix a water leak coming from the roof area. Chad Johnson is my service writer and determined that the shark fin antenna was loose and causing the leak. My truck no longer leaks. I’m a very happy customer and recommend this dealership and service department. Thanks Chad for always taking care of my truck. I love it!! More
Outstanding communication, timely workmanship & always available to offer suggestions should I need advice or options. Front-line employees have a “customer first” mentality & it’s much appreciated. available to offer suggestions should I need advice or options. Front-line employees have a “customer first” mentality & it’s much appreciated. More
Service Tech (Chad Johnson) that worked with me was extremely knowledgeable, friendly, and helpful. Reliable maintenance work. Always many customers in line, however, wait time not too long. extremely knowledgeable, friendly, and helpful. Reliable maintenance work. Always many customers in line, however, wait time not too long. More
Friendly and knowledgeable service writers. Terrible mechanics. Performed warranty work on multiple issues I was having. Had missing or loose bolts and nuts on engine. mechanics. Performed warranty work on multiple issues I was having. Had missing or loose bolts and nuts on engine. More
The worst experience I've ever had honestly These workers are all basically mentally disabled because I managed to not talk to the service tech in real person and I had to go find my car in the These workers are all basically mentally disabled because I managed to not talk to the service tech in real person and I had to go find my car in the back of the lot because the cashier didn't want to be bothered enough to at least tell me where it was our help me find it More
Going beyond to help - excellent service!!! I came in to the dealership service area on Wednesday, May 1. I had somehow dropped my house keys in a small hole in the console and could not retrie I came in to the dealership service area on Wednesday, May 1. I had somehow dropped my house keys in a small hole in the console and could not retrieve the keys. Blake and Chad of the service department dropped everything , had to disassemble part of my interior console but were able to retrieve the keys. They would not accept any payment . Thanks Chad & Bjaje & Collierville Chrysler!!! More