11 Chrysler Dealers near 38017near 38017

Ideal purchase experience! - thomas.gage

Ideal purchase experience! We were looking for a Jeep that had the cool factor (we have a home near the beach) and also had great gas mileage. The dealership guided us through options, but the BEST part, is that they called us when incentives were all aligned. Result, we were able to purchase a Wrangler 4xe with a nicer trim option (Unlimited) than we had expected. The trade-in process was very simple and we got $1,500 more for our sedan than we had expected. We opted for home delivery and the dealership also arranged pickup of our trade. This was a pretty simple process and communication was great. A few days after receiving the vehicle, and then a month later, we received a follow up call asking if we had any concerns or needed help learning how to take the detachable roof off. Yes, I plan to purchase my other Jeep Grand Cherokee at this store as well in the near future.

Excellent from start to finish. - Brianwest239

Excellent from start to finish. Betty did a wonderful job and I love my new 2025 Jeep Wrangler!

First of all, they should take the customer’s time into - Danean Ortiz

First of all, they should take the customer’s time into consideration. I took my vehicle in during my work hours, and the dealership informed me that the job would take approximately 1 hour and a half. I was not offered transportation to my workplace; I had to request it myself. I was never called to be informed about the status of my Jeep, and my vehicle was returned after 8 hours. I was also told that I needed to find someone to take me to the dealership to pick up my vehicle because they offer drop-off service but not pick-up, which makes no sense. Since they are keeping my vehicle, if they offer drop-off, they should also offer pick-up. That is only logical. I had to call several times asking to be picked up because I had no way to get to the dealership, as they had my vehicle. Finally, after speaking with a supervisor, he sent the mechanic who worked on my vehicle to pick me up using my own vehicle, since they had no one available for pick-up at that time. I am grateful that they picked me up, but clearly, if I had stayed at the dealership believing the job would take 1 hour and a half as I was told, I would have lost my entire workday, since they took 8 hours and never informed me of anything. Regarding the repair itself, five days after purchasing my vehicle, I took it to the dealership to have a noise checked near the driver-side fender area. They kept my vehicle for a week and did NOT find the problem. Their solution was to tell me to wait until 10,000 miles, as the noise might disappear. Clearly, this was a lack of proper information, because the noise worsened over time. I checked it myself at home and found the issue. I then took it back to the dealership and essentially did their job for them by identifying the problem; they only needed to fix it. They eventually replaced the fender. My vehicle originally came from the factory with a fender from a different model, because the new one they installed is completely different from the one that was causing the problem. Recently, a family member asked me to take them to this dealership to purchase the same vehicle I have, and honestly, I did not feel comfortable doing so because my experience has not been good. They should improve their service and communication, especially since there are not many JEEP dealerships in the area. If I had known the service would be like this, I would have gone to another dealership even if I had to drive three hours. At the end of the day, customers want good service.

They were really attentive and patient with us. - jcur

They were really attentive and patient with us. Highly recommend. Good dealership for the city of Millington

Absolutely the worst communications I have ever - seadoc

Absolutely the worst communications I have ever encountered… my jeep has been with them for over a month and a technician has not looked at it yet. Neither the service writer (Sergio) or the service manager (Scott) will take my calls or call me back. I have no idea whether the actual service department is good or not. But I certainly can’t recommend taking your vehicle to Landers CDJR in Southaven!