Collierville Chrysler Dodge Jeep Ram - Service Center

Very bad experience. I took my vehicle in for a recal on ignition switch. They did the work but now the ignition switch gets stock in various spots while turning on or of I took my vehicle in for a recal on ignition switch. They did the work but now the ignition switch gets stock in various spots while turning on or off. I took it back and they said they fixed it. They had done nothing and just say they changed the switch. This is a brief explanation of what went on. They said a bunch of lies along the way. Don’t trust what they tell you. They just “say” all the right words but what they do or deliver is something different. I will never take my vehicle there again. No wonder they get 2 stars on yelp. More

They’re service team is always courteous and prompt , I wouldn’t service my vehicle any where else . wouldn’t service my vehicle any where else . More

Easy to schedule. Fixed problem in 2 days vs 3-4 weeks predicted at another dealership. Very easy to pickup car after work. Staff very nice and helpful. Very pleased. Fixed problem in 2 days vs 3-4 weeks predicted at another dealership. Very easy to pickup car after work. Staff very nice and helpful. Very pleased. More

Dealership has had my Jeep for a month now. Chad Johnson who is assigned my vehicle will not answer any of my calls or give me a straight answer on their automated text system. I’m trying to fi Chad Johnson who is assigned my vehicle will not answer any of my calls or give me a straight answer on their automated text system. I’m trying to find out the parts needed for my death wobble and prices and he refuses to answer me asking over 10 times. He will not answer or return any of my multiple calls. This is just ridiculous customer support. More

Lacy the service writer was fantastic. She took care of everything. Would recommend her highly. She took care of everything. Would recommend her highly. More

Great service. Got in and picked up same day. Everyone was very nice. Communication was great Got in and picked up same day. Everyone was very nice. Communication was great More

Both Lacey and Scott from the service department did a great job taking care of my 2009 Jeep Cherokee. Scott replaced the radiator cap, which I did not know was leaking, without my asking, which was much great job taking care of my 2009 Jeep Cherokee. Scott replaced the radiator cap, which I did not know was leaking, without my asking, which was much appreciated. I will bring my Jeep back for service in the future. More

The representative was very informative and up beat . She entire time she was moving around She entire time she was moving around More

Even though the Service Dept was overloaded with repairs, Chad J. found a way to work in my daughter's Jeep on short notice. I could not be happier with the service! Chad J. found a way to work in my daughter's Jeep on short notice. I could not be happier with the service! More

Review for Service Department - Great experience. It was an easy-in and easy-out to get window motor replaced. Thank You, Chad! It was an easy-in and easy-out to get window motor replaced. Thank You, Chad! More