Collierville Chrysler Dodge Jeep Ram - Service Center

Always gives good service and employees try to be helpful. Multipoint inspections are often useful. helpful. Multipoint inspections are often useful. More

Worst auto repair experience I have ever had. Waited 2 1/2 months for a buckle. It would have been longer but I finally suggested trying another channel or business - within 30 minutes one was found at N 1/2 months for a buckle. It would have been longer but I finally suggested trying another channel or business - within 30 minutes one was found at Napa. I was charged $1,000 even for that one part. Interesting number. Then they lost the keys. The Jeep in question sat there for 2 1/2 months and no one touched it or tried to start it. It was not washed when completed, I was not offered a discount or apology. A gasket on the outside door handle fell off when we opened the door. Simply got a Merry Christmas - I guess expecting us to be thankful. I understand supply chain or employee issues but this was ridiculous and incompetent. I will never go back and will tell others not to go there either. Tom Oldham More

After service was done I was told missing one lug nut. Why was I not informed before service was done . Why was I not informed before service was done . More

Work was done quickly it would be nice to be able to make an appointment an appointment More

Your service rep,Chad, showed expectational professionalism! This individual needs a promotion and or raise! professionalism! This individual needs a promotion and or raise! More

Very helpful. I am having an issue with backup camera. They thought they had fixed it but still having issues. I was told to get it back to them ASAP. I will do that after the holidays They thought they had fixed it but still having issues. I was told to get it back to them ASAP. I will do that after the holidays More

Nice place, efficient people, clean showroom. faster service , work done at promise time. Amazing dealer. service , work done at promise time. Amazing dealer. More

Am new to this dealership ship, so far, i am pleased with their work. I will recommend to my friends their work. I will recommend to my friends More

On Saturday my check engine light came on, stopped and saw Chad he took care of my jeep snd we were on our way. saw Chad he took care of my jeep snd we were on our way. More

Go see Johnnie if you need anything. Was engaged and wanted to resolve my issue. You must have patience because this industry as with many others is suffering with parts backlogged and technician (labo wanted to resolve my issue. You must have patience because this industry as with many others is suffering with parts backlogged and technician (labor) shortages so if you go in with reasonable expectations you will be satisfied. Much improved from other visits. More