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Colonial Cadillac - Service Center

Woburn, MA

4.7
998 Reviews

998 Reviews of Colonial Cadillac - Service Center

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March 27, 2016

Exceptional attention to detail and service Definitely one of the top auto maintenance service providers I have had the pleasure to deal with. The check in process was smooth and fastidious, the More

by dfuson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaTores
February 13, 2016

Service A+ Pleasure dealing with the service people especially Ray. I will continue to bring my car her and may be looking to buy another new car here. More

by Jsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
February 10, 2016

Customer service is everything !!! I am on my fourth Cadillac and couldn't be happier I love the vehicle but more than that the customer service and especially the service departme More

by Suzieqwm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rai and Peter in the service department, Joe LaTores
February 07, 2016

Great service You feel welcome from the moment you arrive by the great greeting you get from the staff. They keep you informed. And they treat you well at pick up More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person who takes car from you at service
January 25, 2016

Excellent service. Excellent. Work completed fully and on time. I was able to make an appointment right away and work was completed on time. Excellent work all around. More

by Bob4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2016

Excellent service Excellent customer service and accommodating to the needs of your clients . The service man Was personable amd made it easy for me d gave me a car for More

by Escalade 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaTores
January 23, 2016

Quick, Organized, Thorough! Every service department should be as efficient as RC Olsen! They were friendly, courteous, and knowledgeable. Better yet, they weren't push and gav More

by Joe P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the person's name....sorry!
January 22, 2016

service on our srx service was excellent john Bradley is always attentive and helpful joanne the service writer was very helpful and her follow up was great will b More

by jakes1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the service writer was very helpful and her follow up was great
January 21, 2016

Best service department ever. R.C. Olsen Cadillac has the best service department of any dealership I have ever visited. They took me in right away and took care of me. I had More

by Russ p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis and Ray Cascio
October 01, 2015

Much better than Norwood Best customer service ever! Very pleased with work but more importantly the way we were treated. Bad experience that would not end at Norwood Cadill More

by Goto Woburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With