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628 Reviews of Colonial Chevrolet - Service Center
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January 06, 2020
After buying two new diesel 2500 trucks in three years from this dealer my truck that is under warranty had a battery fail, and the"tech" that worked on my truck was trying to get me to pay him two hours from this dealer my truck that is under warranty had a battery fail, and the"tech" that worked on my truck was trying to get me to pay him two hours of labor to diagnosed.a 200 milliamp draw on my truck in order to get my free battery,I declined and picked up my truck. The draw was a radar detector that was plugged in the lighter. I brought it is good dealer had battery replaced under warranty. That's the last truck I buy from this dealer,run to another dealer don't give them your money, they don't deserve it. The bright tech told me" battery's just don't fail on their own" More
by gjisaacs60
Employees Worked With
Other Employees :
What ever do called tech that you let touch my truck, Dave Fillmore, Stephen Carlson, Robert Reizner
November 26, 2018
Amazing service. The people here are really friendly and extremely helpful. They quickly made me feel at home and were able to help me pick the car I wanted. The people here are really friendly and extremely helpful. They quickly made me feel at home and were able to help me pick the car I wanted. More
by JohnnyGXX2
Employees Worked With
June 27, 2018
Two Great Experiences I can't say enough wonderful things about Colonial Chevy in Acton. A year ago I had what might be described as a flawless purchase of my vehicle here. I can't say enough wonderful things about Colonial Chevy in Acton. A year ago I had what might be described as a flawless purchase of my vehicle here. More recently I worked with the body shop. My car had some minor paint damage. Jen T. was easy to work with. She arranged the paint repair, which was completed faster than I ever anticipated it might be, the price was more reasonable than I could have hoped for, and best of all my vehicle looks like nothing ever happened. More
by catherinecatherine
June 01, 2018
Terrible Customer Service at the Body Shop My car was towed here after an accident. I was from out of town and was told that the repairs would take 2-3 weeks. I struggled greatly with contactin My car was towed here after an accident. I was from out of town and was told that the repairs would take 2-3 weeks. I struggled greatly with contacting anyone at the shop who had information about my vehicle, was relayed misinformation several times, did not have my calls returned, and was never given a deadline that could be kept. Colonial Chevrolet had my car for 7 weeks and on the day that I picked it up, there were still problems with it. More
by tinitrifle
Employees Worked With
Stephen Carlson
December 07, 2017
I will only get work done on my car at this dealership I always have a great experience at this dealership. They always take the time to answer any questions I have and a very pleasan no matter how busy th I always have a great experience at this dealership. They always take the time to answer any questions I have and a very pleasan no matter how busy they are. More
by Melyssa
Employees Worked With
Other Employees :
Dave Fillmore, Stephen Carlson, Robert Reizner, Frank Gordon
October 25, 2017
Maintenance They found another issue and fixed it. Best part was the repair was still under warranty. Great communication and service. I will be back for all work They found another issue and fixed it. Best part was the repair was still under warranty. Great communication and service. I will be back for all work. More
by chevyguy
Employees Worked With
Robert Reizner
October 13, 2017
pleasure to deal with Dan and the other people in in Colonia I rate any business by the people they employ, and that I have to deal with. Colonial Chevy fixed my Camaro, and did an excellent job. I was very impr I rate any business by the people they employ, and that I have to deal with. Colonial Chevy fixed my Camaro, and did an excellent job. I was very impressed with the service dept. employees. Dan, and his co-worker on the service desk were a pleasure to deal with. I can go anywhere to have my Camaro fixed, but because of their service dept., I will find it a pleasure to deal with these gentlemen in the future More
by joe h.
Employees Worked With
Dan and his counter co-worker, sorry I don't know his name, or dan's last name.
April 18, 2017
Great service dept . got me in and out in a timely manner. Kept me updated the whole way through and prices were very fair. I will definitely use colonial Chevrolet i . got me in and out in a timely manner. Kept me updated the whole way through and prices were very fair. I will definitely use colonial Chevrolet in Acton again More
by Happy cust
Employees Worked With
Frank Gordon
December 12, 2016
Beyond my expectations!! The representative that helped me with my services, went above and beyond my expectations and hopes. Dan is extremely motivated to serve his customers The representative that helped me with my services, went above and beyond my expectations and hopes. Dan is extremely motivated to serve his customers above what they should expect. He was pleasant and extremely knowledgeable with helping me understand the service they did that day, and always had a welcoming smile on his face!!! More
by Firemedic71
Employees Worked With
Dan
December 07, 2016
Desperately needed help! I normally deal with Colonial of Watertown, which I love, I called Anthony in Watertown at the site of my accident and he put me in touch with Colonia I normally deal with Colonial of Watertown, which I love, I called Anthony in Watertown at the site of my accident and he put me in touch with Colonial Chevrolet to assist me. They were wonderful from the word go! From dealing with my insurance company to the rental car to the work being done to perfection and keeping me informed. Just AMAZING!!!!!! Thank you! Mariann More
by Mariann Dube
Employees Worked With
Amy in the office
