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Colonial Chevrolet - Service Center

4.9

22 Lifetime Service Reviews

171 Great Road, Acton, Massachusetts 01720

22 Reviews of Colonial Chevrolet - Service Center

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October 13, 2017

"pleasure to deal with Dan and the other people in in Colonia"

- joe h.

I rate any business by the people they employ, and that I have to deal with. Colonial Chevy fixed my Camaro, and did an excellent job. I was very impressed with the service dept. employees. Dan, and his co-worker on the service desk were a pleasure to deal with. I can go anywhere to have my Camaro fixed, but because of their service dept., I will find it a pleasure to deal with these gentlemen in the future

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Recommend Dealer
Yes
Employees Worked With
Dan and his counter co-worker, sorry I don't know his name, or dan's last name.
Oct 16, 2017 -

Colonial Chevrolet responded

Hi Joe, thank you for giving us the opportunity to service your Camaro! We appreciate Dan as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Regards, John Woodland, GM (978) 263-1000

April 18, 2017

"Great service dept"

- Happy cust

Great service dept. got me in and out in a timely manner. Kept me updated the whole way through and prices were very fair. I will definitely use colonial Chevrolet in Acton again

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Yes
Employees Worked With
December 12, 2016

"Beyond my expectations!!"

- Firemedic71

The representative that helped me with my services, went above and beyond my expectations and hopes. Dan is extremely motivated to serve his customers above what they should expect. He was pleasant and extremely knowledgeable with helping me understand the service they did that day, and always had a welcoming smile on his face!!!

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Yes
Employees Worked With
Dan
December 07, 2016

"Desperately needed help!"

- Mariann Dube

I normally deal with Colonial of Watertown, which I love, I called Anthony in Watertown at the site of my accident and he put me in touch with Colonial Chevrolet to assist me. They were wonderful from the word go! From dealing with my insurance company to the rental car to the work being done to perfection and keeping me informed. Just AMAZING!!!!!! Thank you! Mariann

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Yes
Employees Worked With
Amy in the office
October 11, 2016

"Knowledgeable, prompt and friendly service."

- Doctor H

Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my experience at Colonial service, but I feel that the mechanical work will be properly and reliably accomplished.

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Recommend Dealer
Yes
Employees Worked With
Robert Reizner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 22, 2016

"Outstanding Service !!!"

- SRD

The service department was outstanding and completed the recalls in a timely manner while I waited. Robert kept me informed during the repairs. Thank You so much !!

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Recommend Dealer
Yes
Employees Worked With
Robert Reizner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The Service Tech that worked on it
July 07, 2016

"Warranty service"

- ROBERT F. SABOURIN

Everyone I encountered through the dealership from the receptionist the service managers the parts department including the service technician, all the people were very professional courteous and pleasant to work with.

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Recommend Dealer
Yes
Employees Worked With
Allen Boisvent
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Steward
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service writers
June 16, 2016

"Great service department"

- Shelley R-L

This was the first time visiting the service department for scheduled maintenance. I was impressed that they looked up my car in GM's database and let me know there were two recalls for my car. The only problem I have is not with the dealer, but with GM: I had not been notified of either recall. (Eventually, several days later, I was notified of the second recall, but not the first!)

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Yes
April 30, 2016

"Long time satisfied customer"

- J.B.

Long time customer, just in for recent routine service. The appointment was prompt and I always feel well taken care of. While waiting for my 2015 Malibu to be serviced I was able to talk with Jim in sales who took the time to go over the new 2016 Malibu. I am seriously thinking about an upgrade now and will be sure to let you know when it is decision making time.

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Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 06, 2016

"New VOLT Purchase"

- Volt Experience

Easy to do business with your Sales and Service personnel. Everyone takes the time to help out and makes me feel cared for and welcome.

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Recommend Dealer
Yes
Employees Worked With
Don Sanborn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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