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Colonial Chrysler Jeep Dodge RAM
Hudson, MA
2,899 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience.
Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV.
We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 143 service reviews
November 19, 2025
Everything went very well and the work on our two vehicles was done in a timely fashion. They were kind and courteous vehicles was done in a timely fashion. They were kind and courteous More
by linger41351
Verified Customer
November 19, 2025
I genuinely tried to give this dealership the benefit of the doubt, but after multiple experiences, it’s clear Colonial Chrysler Jeep Dodge RAM has no interest in helping customers once the sale is complete the doubt, but after multiple experiences, it’s clear Colonial Chrysler Jeep Dodge RAM has no interest in helping customers once the sale is complete. This dealership actually broke my last Jeep, and now I’m dealing with a new recall and safety issue on my current Jeep — and Colonial has been completely unhelpful at every step. When I contacted them for assistance, I was met with dismissive responses, minimal effort to investigate, and a general attitude that my concerns weren’t their problem. To make matters worse, they refused to help me get into a new car or even provide a rental/loaner despite the recall posing a potential fire risk. The lack of urgency or concern for customer safety is unacceptable. This isn’t the first time I’ve had problems with their service department. Previous repairs were misdiagnosed, tires put on the wrong wheels, lights "replaced" to only burn out weeks later. On top of all of that, communication was inconsistent, and I left each visit with more questions and problems than answers. It’s incredibly frustrating dealing with a dealership that clearly does not prioritize customer safety or basic customer support. They quite literally broke my car to put in fraudulent warranty claims. At this point, I’ve had to go directly through Stellantis because Colonial has repeatedly failed to assist me. My family, friends, and I will NEVER return to any Colonial store or do business with them again after this experience. Based on everything I’ve gone through, I strongly recommend choosing another Jeep/Chrysler service center if you want clear communication, accurate service, and accountability. More
by ajc242
November 19, 2025
The people at Chrysler-Dodge are uniformly friendly, knowledgeable and helpful. They went out of their way to clearly explain what was wrong with my car and how they would repair it I highly recommen knowledgeable and helpful. They went out of their way to clearly explain what was wrong with my car and how they would repair it I highly recommend them More
by egstallard
November 17, 2025
Excellent customer service 👏 very efficient and support system 👏 👍 When i decide to purchase another vehicle iwilleturn. system 👏 👍 When i decide to purchase another vehicle iwilleturn. More
by laheinrich51
Employees Worked With
Other Employees :
Christian Pleva
November 15, 2025
Got me in and out in 20 minutes on my inspection sticker. Thanks for quick service. Thanks for quick service. More
by lbaker67.lb92
November 06, 2025
Adam and Josh and of course Bama are men among kings - they are honest, hard working and always willing to help out in any instance! I absolutely adore them and the service team ! they are honest, hard working and always willing to help out in any instance! I absolutely adore them and the service team ! More
by Jeanne Jones
October 29, 2025
Oil changes never used to take an hour and a half. When mentioned that, I was told “it’s been that way for two years”. They used to use paper on the floors and put your seat back in the drivers posit When mentioned that, I was told “it’s been that way for two years”. They used to use paper on the floors and put your seat back in the drivers position. The “status” link doesn’t work and when I ask, I’m told “it’s in the shop” . There’s no estimate for what the procedure is going to cost so that’s always a surprise when the car is done. More
by mindyleesix
October 25, 2025
Service advisors are very knowledge and helpful. Everyone professional and courteous. Highly recommended. Fair rates. Everyone professional and courteous. Highly recommended. Fair rates. More
by davidjdykes
October 23, 2025
Quick and efficient service. The service manager was helpful and there is a nice waiting room. The service manager was helpful and there is a nice waiting room. More
by megannkate
Employees Worked With
October 23, 2025
Easy to get an appointment, they followed the appointment time, and provided good service efficiently. time, and provided good service efficiently. More
by alq226
Employees Worked With
