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Colonial Chrysler Jeep Dodge RAM - Service Center

Hudson, MA

4.2
102 Reviews

102 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center

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June 02, 2025

Very professional. They changed my oil, rotated my tires and did the inspection sticker while I waited. More

by jmdb615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

May 27, 2025

My grease, lube, and oil change along with 60K mile service was done in two hours. I appreciated how quickly Colonial Jeep was able to accomplish this appointment as I have to travel close to an hour t More

by waughoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

May 26, 2025

Logan Nelson was kind and helped us with quick service getting the new vehicle inspection completed. We also worked with Bergeron in the purchase process. Camden was very helpful and approached us right a More

by Erick Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Pertarb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thanks for sharing about your experience with Colonial Chrysler Jeep Dodge RAM. We appreciate your business and hope to see you again soon!

May 19, 2025

On time. They inspected my car and made required maintenance as recommended by the manufacturer. I am not disappointed. More

by zonnit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 14, 2025

Very professional, do great work, communications was excellent, and did not have to wait that long. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

May 10, 2025

My service was completed as I had requested. I was even able to get my recall issue addressed which I had not anticipated. The service person kept me informed about how long it would take to More

by JULIE.KEMP0888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

May 03, 2025

Joshua scheduled my appointment at the day and time that was convenient for me. When I arrived he was courteous and professional. So happy to meet Josh, I feel like I have a personal connection to the servi More

by johnmarabello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia Bellantori
May 03, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chrysler Jeep Dodge RAM. We look forward to having you as one of our valued customers for many more years to come!

April 28, 2025

I arrived early for my appointment and they took me right in and worked on my vehicle right away they we very nice More

by jcmdbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

April 23, 2025

There was a big personal change and they lost a lot of their good employees. And they nickel and dime every thing. More

by n7258h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've gotten the whole story.

April 23, 2025

I asked for a full tune up for a road trip we had planned and all they did was change the oil and replace the tires. They didn’t do a tune up, didn’t even top up my fluids: all the fluids were at the bare mi More

by kerrylynn2789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Kerry, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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