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Colonial Chrysler Jeep Dodge RAM - Service Center
Hudson, MA
95 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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95 Reviews of Colonial Chrysler Jeep Dodge RAM - Service Center
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December 20, 2019
Sometimes when the car is taken apart, other things show up. Needed oil and new tires. Your staff also found some other problems with the brakes that needed correction. Everything was taken care of in good tim Needed oil and new tires. Your staff also found some other problems with the brakes that needed correction. Everything was taken care of in good time. More
by davegavin1002
Verified CustomerEmployees Worked With
Nicholas Mazzone
December 17, 2019
Very Good Nick does a terrific job. Although I was there for an few hours, he made sure to check-in during that time and is responsive when I inquire about my v Nick does a terrific job. Although I was there for an few hours, he made sure to check-in during that time and is responsive when I inquire about my vehicle’s progress. More
by BCASACELI
Employees Worked With
Nicholas Mazzone
December 16, 2019
Great service, great staff Was able to bring my car in within a week of it having problems and they were able to fix all of the problems within one work day. Great service and Was able to bring my car in within a week of it having problems and they were able to fix all of the problems within one work day. Great service and friendly staff. More
by CKIRKWOOD7464
Employees Worked With
Nicholas Mazzone
December 11, 2019
Great service No complaints, work was done as requested and as quoted. Great communication, friendly and quality service. Never a bad experience when bringing my ve No complaints, work was done as requested and as quoted. Great communication, friendly and quality service. Never a bad experience when bringing my vehicle into colonial. More
by WENNERSM
Employees Worked With
Nicholas Mazzone
December 10, 2019
Heavy on misinformation / light on communication After Sales service has been lacking. Brought my 2018 Wrangler, which I purchased from Colonial in for 2 issues above and beyond oil changes and tire After Sales service has been lacking. Brought my 2018 Wrangler, which I purchased from Colonial in for 2 issues above and beyond oil changes and tire rotations. Once was for a recall on the steering damper, and the other was for an issue with my rear defrost. Had to make multiple trips due to lack of communication and misinformation. Spoke with the service manager, and subsequently the GM, and have lost faith in the service department. As a side note, I had a great buying experience, and am disappointed in the post sale service. More
by cjmadore8911
Employees Worked With
Other Employees :
Steve (Svc Mgr), Amanda, Jessie, Nicholas Mazzone
December 05, 2019
Service Awesome customer service appreciate the time to review exactly what type of coverage I had. So I could receive maximum value. Thank you! Definitely Awesome customer service appreciate the time to review exactly what type of coverage I had. So I could receive maximum value. Thank you! Definitely recommending your location for service to family and friends! More
by rose_degroot
Employees Worked With
Nicholas Mazzone
December 02, 2019
Fantastic!!! This a wonderful dealership with fantastic employees and customer service!!! On time appointments and service with a smile!! I love love love these g This a wonderful dealership with fantastic employees and customer service!!! On time appointments and service with a smile!! I love love love these guys and my Jeep! More
by mmccullough1965
Employees Worked With
Leo Clarance, Nicholas Mazzone
December 01, 2019
Jeep engine My Jeep was idiling loud. Had it checked and fixed rights away. Under warranty. Staff was professional and polite. Just great to deal with. Highly rec My Jeep was idiling loud. Had it checked and fixed rights away. Under warranty. Staff was professional and polite. Just great to deal with. Highly recommended More
by boncib
Employees Worked With
Nicholas Mazzone
December 01, 2019
Leaking under car. Service was excellent. Got my car in when they said they would and had it fixed quickly. Nick was very professional and friendly. I would definitely Service was excellent. Got my car in when they said they would and had it fixed quickly. Nick was very professional and friendly. I would definitely recommend them. More
by CHRSGOKU12
Employees Worked With
Nicholas Mazzone
November 27, 2019
Great service Scheduling with Amanda was easy. Nick was very efficient, knowledgeable, and personable. When it was decided I needed more work done on the Jeep tha Scheduling with Amanda was easy. Nick was very efficient, knowledgeable, and personable. When it was decided I needed more work done on the Jeep than I had planned on, he arranged a ride home and back for me. Besides staying on top of the service for my Jeep and keeping me updated, when everything was done he carefully listened to my concerns about my phone connection and auto seat setting and he then went out to the car with me and corrected both situations. Rick is one of the best Jeep techs ever. I obviously trust him with my life. Steve, the manager, who I met for the first time, was pleasant to talk with, showed interest in why I was there and said to contact him if I had any concerns, which I didn't. I appreciated Bamma giving me a round trip home and back so I could make better use of my time. More
by pjlam
