Colonial Ford of Marlboro

Sold me a car with a Broken Wheel and wont fix! I bought a 2017 ford fusion AWD SE about 2 month ago from this dealership and from the start the car was great but about a month ago my front left tir I bought a 2017 ford fusion AWD SE about 2 month ago from this dealership and from the start the car was great but about a month ago my front left tire started to have a slow leak i go to take my wheel off my car and i see on the inside wall of the wheel is bent in by roughly 1/16th of an inch. i haven't hit any potholes since i bought the car Im the only one that drives it , them not picking up the phone or returning any of my calls is just making me think that they knew about the wheel being bent cause they didn't want to spend the 1000$ that it costs to replace it xxxx this dealership that Management that runs this place needs to get his priority's straight and think of the customer. please trust me they will screw u anyway the can. i made an account just so i could leave this xxxx poor rating. More

Great Service Shea in the service dept. was great. I had an issue with a preowned car ive had for a year. The service wasnt covered under warranty. Shea talked to m Shea in the service dept. was great. I had an issue with a preowned car ive had for a year. The service wasnt covered under warranty. Shea talked to management and covered the cost for me. Thanks guys!! More

Excellent Experience I had the pleasure of working with Shea Miles as my car was in for service. He was great to work with, very professional and kept in constant communic I had the pleasure of working with Shea Miles as my car was in for service. He was great to work with, very professional and kept in constant communication with me to provide updates. Car problems were repaired and have had no issues since getting it back. 5 Star service all around. More

Above and beyond expectations We worked with Dan Flanagan for our daughters first brand new car and Dan made sure she got exactly what she was looking for. Mark's leadership over We worked with Dan Flanagan for our daughters first brand new car and Dan made sure she got exactly what she was looking for. Mark's leadership over the transaction was refreshing. We will be sending more customers your way. Thanks The Lott Family More

Excellent Customer Service We worked with Mike Noe who was awesome!! Very knowledgable about the car features, catered to all our needs and was quick to pull it all together for We worked with Mike Noe who was awesome!! Very knowledgable about the car features, catered to all our needs and was quick to pull it all together for our new car delievery! We live our new ford explorer!! I highly reccomend Colonial Ford and Mike Noe! More

Overall a good experience I came in for the $88 summer special (oil change, tire rotation, multi-point inspection, car wash/vacuum). Wait was about what the service writer pred I came in for the $88 summer special (oil change, tire rotation, multi-point inspection, car wash/vacuum). Wait was about what the service writer predicted. Took about an hour. Waiting room was fine. It had WiFI, so I could work while I waited for my car. My only complaint is that the car wasn't vacuumed but I didn't have time to wait for it. More

The only retailer I considered for a second purchase. I hadn't purchased a used car since 1981. Brad and the Service Dept. smoothed the path and responded to my concerns. My Service Writer made a poi I hadn't purchased a used car since 1981. Brad and the Service Dept. smoothed the path and responded to my concerns. My Service Writer made a point to contact Mark B. who picked up the tab for programming extra keys that I needed (my purchase was a former Hertz RAC that was missing an extra key). More

I could not believe the quality of the service I met with Sue Shea and Bob. These people were the most friendly people you could ever hope to find in the car business. I will definitely be back. I met with Sue Shea and Bob. These people were the most friendly people you could ever hope to find in the car business. I will definitely be back. More

disapointed with service Did not address my tire issue. the tire went flat the next day so I had to have someone else fix it. After the oil change the under side panel was no Did not address my tire issue. the tire went flat the next day so I had to have someone else fix it. After the oil change the under side panel was not totally secured. It was hanging down in one corner with hardware missing. More

Very Happy! Dan Flanagan and the Colonial Ford of Marlboro team are great! Dan was friendly and professional. He understood my needs, and found the perfect car fo Dan Flanagan and the Colonial Ford of Marlboro team are great! Dan was friendly and professional. He understood my needs, and found the perfect car for me at the right price. I highly recommend Dan and Colonial Ford of Marlboro. More