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Colonial Ford of Marlboro
Marlboro, MA
1,336 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,336 reviews
July 30, 2019
Excellent customer service Dan Flannigan was a great help and had great knowledge of the vehicle. He helped me get it a day early and got my inspection sticker after I asked the Dan Flannigan was a great help and had great knowledge of the vehicle. He helped me get it a day early and got my inspection sticker after I asked the status late in the afternoon. More
by HDCurleyman
July 29, 2019
Great experience Like most people, I generally dislike the car buying experience, but it was a pleasure working with Dan at Colonial Ford of Marlboro. He was straightf Like most people, I generally dislike the car buying experience, but it was a pleasure working with Dan at Colonial Ford of Marlboro. He was straightforward throughout the process and I’m so happy with my purchase! More
by kimlandry5
Employees Worked With
Dan Flanagan
July 27, 2019
Perfect Experience I love my new Transit and will be recommending Dan Flanagan to all my friends/family. Also, I ended up trusting him to buy the ResistAll detailing and I love my new Transit and will be recommending Dan Flanagan to all my friends/family. Also, I ended up trusting him to buy the ResistAll detailing and I don’t regret it for a second. It works as promised! More
by Transit
July 26, 2019
Excellent Great service, really attentive personal. Andy made sure my truck was taken care of and all the services I was requesting, he took his time to make su Great service, really attentive personal. Andy made sure my truck was taken care of and all the services I was requesting, he took his time to make sure everything was done More
by PAMARTI19
Verified CustomerEmployees Worked With
Andy
July 24, 2019
great experience had a great experience never no issues would recommend everyone to come here quick easy listen to what i want bring it in once and it is done right had a great experience never no issues would recommend everyone to come here quick easy listen to what i want bring it in once and it is done right More
by SILRU1967
Employees Worked With
July 24, 2019
great all was great best dealer ive wprked with recommend this dealer it was the time spent and the fried lee ness that would keep me loyal all was great best dealer ive wprked with recommend this dealer it was the time spent and the fried lee ness that would keep me loyal More
by s.desautel
Employees Worked With
andy and shea
July 24, 2019
Professional yet personal and very efficient. Passing through Mass, needed an oil change. Dealer without Quick Lane turned us away. Colonial Ford welcomed us, provided immediate quality service an Passing through Mass, needed an oil change. Dealer without Quick Lane turned us away. Colonial Ford welcomed us, provided immediate quality service and made me glad to be in the Ford family. More
by P_F_A
Employees Worked With
Fantastic receptionist at service.
July 24, 2019
Terrible, messy, ripoff, overcharged, etc. I’ve already given a review in another email, basically you overcharged me, wrongly diagnosed the problem & wasted my time and money only to later fi I’ve already given a review in another email, basically you overcharged me, wrongly diagnosed the problem & wasted my time and money only to later find out from a different dealership that the price to fix the car was a 1/10 of what you would have charged me and was easy enough to complete on my own. Had to have the vehicle towed back to my residence because of the incomplete work that had been done. More
by JAKE18GALE
Employees Worked With
July 23, 2019
Oil change Got in early for an oil change at 5,000 miles, waited in the waiting room and got my truck back quick! I plan on going back for other maintenance as w Got in early for an oil change at 5,000 miles, waited in the waiting room and got my truck back quick! I plan on going back for other maintenance as well. More
by MELVIN
Employees Worked With
July 23, 2019
Inspection sticker and recall I purchased a 2015 F-150 from a dealer in Plymouth, Ma and they could not provide me an inspection sticker. Since your dealership is near where I work I purchased a 2015 F-150 from a dealer in Plymouth, Ma and they could not provide me an inspection sticker. Since your dealership is near where I work, I decided to visit your service department. The gentlemen behind the desk set up the inspection and informed me that their are recalls on my 2015 F-150 that have not been serviced. The dealership I purchased them did not inform me. Not to pleased with them. Your service dept. performed the inspection and scheduled an appointment that same week to take care of the recalls. The recall work was completed with no issues. Great thanks to your team. More
by skonde
Employees Worked With
Sorry I don't recall the man behind the desk but, his desk was on the right side.
