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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
779 Reviews

779 Reviews of Colonial Ford of Marlboro - Service Center

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September 19, 2025

I called for a transmission issue and they were able to accommodate my schedule for getting my car in for diagnosis. They tried some things that after the first appointment, didn’t end up fixing the issue More

by RRONAYNE680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

Phil is a good guy to deal with in the service department good service and good delivery More

by MINISPRINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2025

Colonial Ford is very customer friendly. They listen to you, fix and repair what you ask them to offer suggestions regarding others repairs they feel you should consider, but don’t pressure More

by GREGPINK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

Phil, Sue and Rob all are excellent in every way. They really make you feel like a valued customer. More

by BIGBASS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue in service
September 02, 2025

Bob and his crew are always a pleasure to work with. Everything is always done right the first time. I strongly recommend. More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2025

got a sticker, very little wait, Sue was great as always, keep it up Marlboro More

by BOBRICESENIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Sue was very pleasant to work with, communication was excellent.He communication with the Lyft org was great. More

by BOBRICESENIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Very easy experience. Sue was great to deal with making the process easy for my service. More

by Joseph Lesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

my interaction was with Sue only. Very professional and pleasure to work with. Broken wires were what the problem causing the light from coming on. More

by BOBRICESENIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I had quick service and they were very helpful. In and out in no time! More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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