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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
744 Reviews

744 Reviews of Colonial Ford of Marlboro - Service Center

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June 06, 2025

Great service, follow through and updates. I was able to complete my commitments on-time with their clear and accurate time expectations. More

by Jeff250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

Fast, easy, and straight forward service. Will definitely come back for any needs that can’t be done myself! More

by Thomascoffey1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

i do not want to write anything please allow people to not complete this stuff without pestering me or the dealership. If I wanted to complain I would go to the dealership. this is not a way to be sure yo More

by OTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Very happy with Sue at the service desk, who took care of the tire that was unable to be fixed with a new one More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

The mechanics always do a great job when the service advisor actually relays work that needs to be done and parts that have come in More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They took care of me very quickly when the AC went out in my truck More

by david998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Thank you Bob and Sue for taking my Bronco in last minute and getting it inspected as well as fixing that pesky turn signal fast blink. Lets hope it stays away! More

by kevintroy5KTroy100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

I have had wonderful service at Colonial Ford. The service department is very easy to work with. More

by Kacolacchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Phil and team were great as always. Fixed the problem quickly and communicated with me thru the whole process. Even got me a Lyft home. More

by mike_earls2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

My intersections with the staff at Colonial Ford was very helpful, very professional and thorough. I was very happy with every aspect of my service appt More

by johncfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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