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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
762 Reviews

762 Reviews of Colonial Ford of Marlboro - Service Center

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July 19, 2025

Sue & Jim make a great team. The sales & service of my Mav was completed in an orderly fashion & reasonable amount of time & expense. As I always say, simply the best of the bes More

by gsnow1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Service manager was super nice and experienced. The dealer fixed my truck, which was sent to them after another dealer messed up the alignment. Very happy. More

by michelin97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

5 Stars ⭐⭐⭐⭐⭐ Colonial Ford of Marlboro – Explorer ST PurchaseI had a great experience purchasing my Ford Explorer ST from Colonial Ford in Marlboro. From the moment I walked in, the team was helpful, re More

by davidbuff7349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bhatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Friendly as always. Service is always excellent. Communication is always great.. I would highly recommend More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Excellent experience. Very helpful and professional. My GO- TO place for service from now on! Thank you! More

by ebert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Sue remained calm and helpful in a difficult situation when the mechanic could not seem to solve the problem confronting him. The car remained in the shop for three days instead of one, but Sue did a good More

by sarah w
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Sue is always friendly and trusting. I know if I have a question for her, she will give me the honest answer and advice me on how to proceed. I feel the same about Phil as I do Su More

by VERAMKNECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Friendly and efficient with their service! Communication was great and the time it took for my service was reasonable. More

by allison.ferdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Fast, friendly, and affordable. The staff was helpful and a delight to deal with. I waited for my truck and had another appointment after. I was out the door in plenty of time. 10/1 More

by Gates.hannah.93
Service Time
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Absolutely the worst dealership I’ve ever had to deal with. Almost $5,000 worth of work done and truck wasn’t even done when I had to pick it up after being there for 4 days. Van had grease hand prints a More

by Adin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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