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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
757 Reviews

757 Reviews of Colonial Ford of Marlboro - Service Center

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June 30, 2025

Sue is always friendly and trusting. I know if I have a question for her, she will give me the honest answer and advice me on how to proceed. I feel the same about Phil as I do Su More

by VERAMKNECHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Friendly and efficient with their service! Communication was great and the time it took for my service was reasonable. More

by allison.ferdin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Fast, friendly, and affordable. The staff was helpful and a delight to deal with. I waited for my truck and had another appointment after. I was out the door in plenty of time. 10/1 More

by Gates.hannah.93
Service Time
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Absolutely the worst dealership I’ve ever had to deal with. Almost $5,000 worth of work done and truck wasn’t even done when I had to pick it up after being there for 4 days. Van had grease hand prints a More

by Adin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Amazing service and help, I broke down, and everything was handled and fixed properly, they gave me all the information I needed and appreciated More

by k.datz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

I bought a 2016 ford from you and you failed my inspection for faded plates and put a reject on the car. You could have just told me and I would have ordered new plates More

by Jwoleary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Ten star review. Colonial Ford Marloro took me in for service when no one else would. Water pump and front end rebuild needed. Not easy fixes. Despite my complication More

by oreo3704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

the appointment was just for a state inspection. It was done in a timely fashion. More

by sarah w
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I brought my car in for a transmission repair and during a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a More

by GUILHERME_LANNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mateus Pedroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Very professional and accommodating. Service is done quickly and everyone is very helpful and friendly. More

by clouise1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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