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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
744 Reviews

744 Reviews of Colonial Ford of Marlboro - Service Center

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October 11, 2023

Jennifer and Bob were very helpful with my Ford Escape. They were able to get me in for an appointment early and they were amazing with reaching out about what was going on with my car. More

by david_gaita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Colonial Ford of Marlboro responded

We appreciate your business and kind words.

September 30, 2023

This was the most professional and efficient dealership experience ever. Bob spoke with me at length about my vehicle’s transmission issues and was able to get my transmission ordered and replaced within o More

by ANITASLIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Phil did all he could to get me back on the road quick and safe More

by robert_flanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

Great idea for home service for Lincoln recall. Easy communication with Jennifer. We are impressed. More

by QUEENANNE13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic who serviced our Lincoln
September 25, 2023

I came in as a walk-in customer with an engine light. They asked if they could see me at last minute with an engine light on very pleased. They asked for my keys, and they told me to take care of it with More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Colonial Ford of Marlboro responded

so good to hear we are glad we were able to help you.

September 14, 2023

It was an oil change. Great review. If you want me to leave fill out a survey don’t make me leave a review More

by Boughtacaryes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I’m very happy and pleased with his dealership. They always take me and I always get the work done on time More

by LUKEWADE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate your business

August 28, 2023

Great service! Flawless, from booking the appointment, to picking up my truck after. Phil was amazing! He got me a ride to work with Lyft and had me picked up when More

by bates_kevin1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Ford of Marlboro responded

Thank you for the kind words about Phil. We appreciate your business!

August 28, 2023

Phil was absolutely wonderful to work with. He always kept me updated on the progress of my vehicle, sent me pictures of the work throughout the process, and was easy to get ahold of. 10/10 for More

by CHELSEA.A.COULSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Ford of Marlboro responded

I will certainly pass thing along to Phil and we appreciate your business!

August 25, 2023

Had a pleasant experience all-around! The problem with our E150 van was undetected at another shop but quickly diagnosed by the Colonial service department. Thanks to everyone involved. More

by Bleroyer
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Colonial Ford of Marlboro responded

Thank you for stopping in! We appreciate your business!

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