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Colonial Ford of Marlboro - Service Center
Marlboro, MA
779 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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779 Reviews of Colonial Ford of Marlboro - Service Center
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September 14, 2023
It was an oil change. Great review. If you want me to leave fill out a survey don’t make me leave a review Great review. If you want me to leave fill out a survey don’t make me leave a review More
by Boughtacaryes
Verified Customer
September 08, 2023
I’m very happy and pleased with his dealership. They always take me and I always get the work done on time They always take me and I always get the work done on time More
by LUKEWADE71
August 28, 2023
Great service! Flawless, from booking the appointment, to picking up my truck after. Phil was amazing! He got me a ride to work with Lyft and had me picked up when Flawless, from booking the appointment, to picking up my truck after. Phil was amazing! He got me a ride to work with Lyft and had me picked up when the vehicle was finished. These guys fixed a problem that Gervis Ford couldn't figure out a few years back involving the 4 X 4 actuation. Thank you. Kevin More
by bates_kevin1972
August 28, 2023
Phil was absolutely wonderful to work with. He always kept me updated on the progress of my vehicle, sent me pictures of the work throughout the process, and was easy to get ahold of. 10/10 for He always kept me updated on the progress of my vehicle, sent me pictures of the work throughout the process, and was easy to get ahold of. 10/10 for customer service and it makes me want to keep coming back and giving Colonial Ford my business. More
by CHELSEA.A.COULSON
Employees Worked With
August 25, 2023
Had a pleasant experience all-around! The problem with our E150 van was undetected at another shop but quickly diagnosed by the Colonial service department. Thanks to everyone involved. The problem with our E150 van was undetected at another shop but quickly diagnosed by the Colonial service department. Thanks to everyone involved. More
by Bleroyer
August 24, 2023
Excellent service by both Bob and Jennifer. Would definitely recommend to others, and will use Colonial Ford for my next car purchase. Would definitely recommend to others, and will use Colonial Ford for my next car purchase. More
by OOCHINA30
August 24, 2023
Great service! My routine service (oil and tires) plus A/C recharge plus camera recall reprogramming was handled in a timely and professional manner. My routine service (oil and tires) plus A/C recharge plus camera recall reprogramming was handled in a timely and professional manner. More
by je.mason
August 23, 2023
Very happy with Phil taking care of my F150! Phil updated me and found a recall I didn’t know about, thrilled he took care of it. Phil updated me and found a recall I didn’t know about, thrilled he took care of it. More
by BILLSULLIVANHUDSONMA
Employees Worked With
August 22, 2023
I thought I had a bigger problem than I ended up having. So that's good. So that's good. More
by S.R.NELSON
August 22, 2023
I came to them for 4 issues with my car. 2 of them they fixed. My drivers seat (which first, they ordered the wrong side and then after that, they needed another part for it, so, I had a r 2 of them they fixed. My drivers seat (which first, they ordered the wrong side and then after that, they needed another part for it, so, I had a rental for over a week and a half) and A wheel bearing, which they fixed. The other issue, was an irritating noise inside the cabin, from the dash area, which first, they say, there was no noise after a test drive. Second time, I brought it back, they said, the noise is coming from a semi loose rear view mirror casing (which may be a tiny noise, in the cabin, but, not all the noise) but, the other noise which is more irritating, is now louder than ever, after the wheel bearing was fixed. I am not sure, if that has anything to do with it. The wheel bearing noise was gone, but, shortly after, I was driving, a week or so, the noises in the cabin, became, even louder, so... I decided to take it to my local mechanic, which they won't look at until next week. They do have friendly and kind staff, for the record. Lastly, my other issue, that wasn't fixed is, when I put on my lights at night, the dash lights go dim, I told them this, they say this normal, although some times at night with the headlights on, and it is very dark outside, the dash board lights are bright as normal, and then, while driving, or I hit a bump, while driving, they go very dim. I did have an electrical problem in the past, that turned on my check engine light, which they fixed. But, after that, I think, this is when my headlights, started, usually going dim, when I am driving at night. So, I am not sure, what is up with the head lights at night? More
by DELTORODESIGNS
