Colonial Ford of Marlboro - Service Center
Marlboro, MA
768 Reviews of Colonial Ford of Marlboro - Service Center
I brought my car in for a transmission repair and during a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a a test drive, their employee caused an accident that permanently lowered the value of my vehicle. Communication lacked transparency, and I now face a Carfax report and depreciation that I didn’t cause. Very disappointed with how the situation was handled. More
Very professional and accommodating. Service is done quickly and everyone is very helpful and friendly. Service is done quickly and everyone is very helpful and friendly. More
Always a good experience. The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them The Service team at Colonial knows what my vehicles need. Never any pushy sales or add-ons. I highly recommend them More
Very professional, efficient and helpful. Worth driving a few extra miles to get good service for our Ford vehicles. Worth driving a few extra miles to get good service for our Ford vehicles. More
Everyone is helpful and kind and service is completed timely They keep you updated during the process and always check in if more work is needed than expected timely They keep you updated during the process and always check in if more work is needed than expected More
Great service, follow through and updates. I was able to complete my commitments on-time with their clear and accurate time expectations. I was able to complete my commitments on-time with their clear and accurate time expectations. More
Fast, easy, and straight forward service. Will definitely come back for any needs that can’t be done myself! Will definitely come back for any needs that can’t be done myself! More
i do not want to write anything please allow people to not complete this stuff without pestering me or the dealership. If I wanted to complain I would go to the dealership. this is not a way to be sure yo not complete this stuff without pestering me or the dealership. If I wanted to complain I would go to the dealership. this is not a way to be sure you do a great job. it is forcing your people to pester happy customers More
Very happy with Sue at the service desk, who took care of the tire that was unable to be fixed with a new one the tire that was unable to be fixed with a new one More
The mechanics always do a great job when the service advisor actually relays work that needs to be done and parts that have come in advisor actually relays work that needs to be done and parts that have come in More