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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
746 Reviews

746 Reviews of Colonial Ford of Marlboro - Service Center

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April 18, 2023

Very good experience Friendly staff quick the response to questions would definitely take my vehicle back there More

by FIELDERLEE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Great service! They got me in without an appointment, then ordered my part. then installed it another day while I waited. More

by JARMEN59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

On time, work explained well, service writer was very good. Will use again when service needed. More

by ROBERT.THALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

They always communicate what’s going on and give me options for what service I need. More

by Guy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

After bringing my truck to Sullivan Tire three times for a wheel vibration, Colonial Ford in Marlborough solved the problem first try. Experience makes the difference. More

by daramburu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

I brought my vehicle in for a noise I heard and even though they couldn't find it they didn't charge me for it and to me that goes a long way More

by CHRISCONNERNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Friendly staff, explained everything and were accommodating. Stopped at the parts counter also and got great service. More

by sean l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Once again great service and I was able to utilize my ford rewards to offset the cost. More

by tkeen99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

The service team was very friendly and knowledgeable. They took the time to explain the process and answer all of my questions. They also gave me a detailed report of the work that was done and what I sh More

by MARK@1ENERGI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Colonial Ford of Marlboro responded

We are Glad everything went well Thank you for your Business.

March 18, 2023

Friendly, courteous staff! I'm very happy to be able to open my door again! More

by KES4571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Ford of Marlboro responded

Thanks so much

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