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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
746 Reviews

746 Reviews of Colonial Ford of Marlboro - Service Center

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March 17, 2023

The service people were great. I got an appointment the day I asked for and was in and out quickly. More

by nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Ford of Marlboro responded

So good to know.

March 17, 2023

Great people in service. Bob and Jennifer have been outstanding. Professional, polite, courteous and awesome to deal with. More

by RMANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Colonial Ford of Marlboro responded

Great to hear we appreciate that.

March 11, 2023

Excellent and prompt service. Communication throughout the process was intelligent and pleasant. They are the best! More

by KIM.FORSYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

service was quick and easy. very professional, I will certainly be back. thank you very much. More

by pksupastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Just an ordinary oil change and tire rotation so not much to report. The multipoint inspection was very informative. More

by DOUGLINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Colonial Ford of Marlboro responded

Great to hear Doug, and we appreciate your business.

March 06, 2023

Excellent customer service, in both service and parts. Fast turnaround times. Very helpful and knowledgeable staff. More

by CKY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Colonial Ford of Marlboro responded

So good to hear thank you.

February 27, 2023

Everyone is great. Outstanding customer service and excellent to work with. Could not be more helpful. Just outstanding More

by RMANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Colonial Ford of Marlboro responded

great to hear you are happy, we sure appreciate your business

February 25, 2023

Bob was very helpful and polite. The only problem was there was a cat in the office and I'm allergic to cats but didn't stay long enough. They was quick to process my request for ser More

by troyspecial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

As always, the service was done right the first time. Went there for normal maintenance items and a horn that stopped working. The price was reasonable and the overall experience was pleasurable. More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Colonial Ford of Marlboro responded

good to hear you are happy, and we thank you for your business.

February 13, 2023

Fast no hassle service on my 2022 f 250 pick up to replace running board More

by delgenio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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