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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
736 Reviews

736 Reviews of Colonial Ford of Marlboro - Service Center

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August 29, 2022

Excellent customer service as always. Keep it! great communication! My Explorer is in good hands, thank you for yours greet job! You guys is rock! More

by elifasousa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate your business.

August 27, 2022

Excsellent service as always and keeps time commitments. Quality job always . Would recommend to others. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Overall, Colonial Ford was an excellent experience, my explorer was taken care of and in a timely manner! More

by Casti5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Bob & Phil promptly gave me a convenient service day & time, and I was treated like a VIP! This is my Go To Ford dealership where I know the work will be done by continually trained mechanics who take PR More

by LTTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Phil in service does a great job and is very service minded and knowledgeable. Keeps me informed and on schedule. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Colonial Ford of Marlboro responded

Thank you Robert we appreciate your business

August 22, 2022

this dealership is friendly and clean, they are a smaller dealership so you get personalized service and do not feel like just a number. other ford dealerships i have been to are too large and you don't get More

by rdthompson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Colonial Ford of Marlboro responded

thank you we appreciate the kind words

August 19, 2022

Did service and was excellent at time frame as to when done. A Time frame for service done is very important. More

by bguysawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

The advisor and manager were a pleasure to work with. Thank you to the mechanics for fixing the issue on my car. More

by steph_94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

great to hear and we thank you for your continued service.

August 17, 2022

The pick up and drop off feature was quick convenient. Phil did a great job explaining the process and status. More

by Tom Byrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

good to hear and we thank you for your business

August 17, 2022

Fast, efficient and honest. Service with a smile. Needed an inspection and a possible oil change. Did not need oil change, just a reset on the oil reading on instrument panel. More

by OOCHINA30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Colonial Ford of Marlboro responded

great to hear and we thank you!

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