Back

Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
749 Reviews

749 Reviews of Colonial Ford of Marlboro - Service Center

Sort by
August 30, 2022

Excellent customer service as always. Keep it! great communication! My Explorer is in good hands, thank you for yours greet job! You guys is rock! More

by elifasousa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Ford of Marlboro responded

Thank you so much we appreciate your business.

August 29, 2022

Poor sales tactics truck I bought already has problems. Would not recommended buying from them. More

by Connor4481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Hughes
August 29, 2022

Good customer service as always. Quality work and timely completion of repairs. Would recommend to others More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Service department was very helpful and turned around my service in a timely manner. Great experience More

by jimandtracyadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Colonial Ford of Marlboro responded

Thank you your business is well appreciated.

August 27, 2022

Excsellent service as always and keeps time commitments. Quality job always . Would recommend to others. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Bob & Phil promptly gave me a convenient service day & time, and I was treated like a VIP! This is my Go To Ford dealership where I know the work will be done by continually trained mechanics who take PR More

by LTTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2022

Overall, Colonial Ford was an excellent experience, my explorer was taken care of and in a timely manner! More

by Casti5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2022

Phil in service does a great job and is very service minded and knowledgeable. Keeps me informed and on schedule. More

by Robert Hetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Colonial Ford of Marlboro responded

Thank you Robert we appreciate your business

August 22, 2022

this dealership is friendly and clean, they are a smaller dealership so you get personalized service and do not feel like just a number. other ford dealerships i have been to are too large and you don't get More

by rdthompson33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Colonial Ford of Marlboro responded

thank you we appreciate the kind words

August 19, 2022

Did service and was excellent at time frame as to when done. A Time frame for service done is very important. More

by bguysawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
3.0
This rating includes all reviews, with more weight given to recent reviews.
...
40
...