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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
736 Reviews

736 Reviews of Colonial Ford of Marlboro - Service Center

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July 19, 2022

Excellent customer service! always ready at the time they say and always ready to accept vehicle at appointment time. More

by edhoughton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Colonial Ford of Marlboro responded

Thank you so much we sure appreciate your business as well as your kind words.

July 15, 2022

I made an appointment to replace the side door latches on my 2014 Ford Escape. Upon arrival, I was told that the latches were not in stock. More

by GOYKHMAN
Recommend Dealer
No
Employees Worked With
Rob Chandler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Everything was done on time, phone commmunication was wonderful, people were nice. Thank you very much. More

by coachp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

July 13, 2022

Great service! I bought the Ford Fusion in 2019 and the service has been great! More

by kfpendergast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

July 13, 2022

I GOT WHAT I ASKED FOR. USUALLY DO. FRIENDLY, QUICK AND GOOD. WHY I KEEP COMING BACK More

by ROBT_SLANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

July 13, 2022

fast friendly service, took my vehicle in at the scheduled time, and it was done faster than promissed, great job! More

by Gregory D R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

July 13, 2022

Very courteous and polite; came in for Oil change and tire rotation- very pleasant Experience! More

by Barbara Nollman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

July 12, 2022

The service department is very informative on step by step on the my visit and went over issues I would need on my next visit. More

by JOHN.DICICCO
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

July 08, 2022

Great Service. My car was cared for and the work was done in an efficient and expeditious manner. More

by michael11010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

My car got into the shop when I needed and completed at the requested time. More

by danielmcnellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

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