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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
736 Reviews

736 Reviews of Colonial Ford of Marlboro - Service Center

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June 17, 2022

Friendly service. Worked completed in timely manner. Only disappointment was I did not receive a copy of the condition of my brakes, etc. More

by CPINBERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 15, 2022

Went in for a/c repair they replaced a part but need a further diagnosis More

by nickybastardo
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 13, 2022

Very helpful and attentive. Answered all questions and addressing all issues. Thank you for this great service. More

by jmbruell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hughes
Jul 14, 2022 -

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 13, 2022

Very great service on the truck, however was never called about truck being doing from service receptionist. More

by rowetransportllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Place
June 09, 2022

Friendly, knowledgeable and responsive What else can I say? I found the car, it was priced right and transaction went smoothly More

by leblanc.matt
Recommend Dealer
Yes
Employees Worked With
Robert Pemberton
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear that and appreciate your business!!

Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thanks so much glad you are pleased. Thank you for your business

June 07, 2022

Phil Kallenberg at Colonial Ford deserves a distinguished rating for his excellent customer service. He kept us informed of the vehicle status. He called us for updates versus us trying to reach the service More

by steve@continentalauto.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thank you for the kind words about Phil! We really appreciate it!

June 06, 2022

Friendly, helpful and knowledgeable support staff. They were able to schedule me in quickly for my recall issue. Had my car back to me in a couple of hours. They took care of the issue and didn't try More

by johnstandre
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are very happy to hear it and look forward to seeing you again in the future!

May 30, 2022

No upsell for unneccessary work. Performed the required work in a timely manner and I got my car back in a very reasonable amount of time. Friendly staff. More

by rastadmtoo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
None of the above
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are so happy to hear it and thank you for stopping in!

May 28, 2022

Same day service! Appointment taken on time! Not a long wait! Kept me informed! Excellent customer service! More

by JTSUNFLOWER4321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jun 10, 2022 -

Colonial Ford of Marlboro responded

We are happy to hear it and really appreciate your business!

May 25, 2022

The Service Department at Colonial is the best. The service was performed in a reasonable time. The team is a pleasure to deal with. More

by mlc3264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler
Jun 10, 2022 -

Colonial Ford of Marlboro responded

Thank you so much for the kind words and business!

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