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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
739 Reviews
Call Service Center (888) 540-1879

739 Reviews of Colonial Ford of Marlboro - Service Center

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May 04, 2021

Great service, the team got me in and out very quickly and took care of me. Will definitely be coming back for future service needs More

by alexthibonnier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
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May 13, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business! We greatly appreciate both!

May 04, 2021

Great people. I was able to get everything fixed at a great price and was kept well informed. Staff was very nice and accommodating. Thank you. More

by twanbuckley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 13, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business! We greatly appreciate both!

April 21, 2021

I purchased the car here and have had it serviced since. Great service and staff. I would highly recommend buying your next vehicle next time. More

by kfpendergast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Babineau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Hughes
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May 04, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and for your business! We greatly appreciate it!

April 21, 2021

i always get an appointment quickly, even on the weekend. the service is always fast. it is easy to get in and out, and friendly, always. More

by ALASKA51182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dpt
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May 04, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and for your repeated business! We greatly appreciate it!

April 13, 2021

I purchased a new car, and service delivered clean, shining and working perfectely. I have every confidence that they will provide equally good service in the future. More

by lhhartley2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Brad Grout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Ruisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Colonial Ford of Marlboro responded

Thank you so much for your business and we look forward to seeing you again in the future!

March 31, 2021

Service was prompt. I was updated on status several times during my visit. not only was the requested work completed, but an outstanding recall was installed at the same time. More

by fishedin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2021 -

Colonial Ford of Marlboro responded

Thank you for the kind review and your business! We greatly appreciate both and look forward to seeing you again in the future!

March 25, 2021

Didn't put original lugnuts back on after repairs. Forgot one entirely on front passenger side, and one doesn't fit my tire iron at all. mentioned to me that flexpipe needs replacing. All of a sudden, it's m More

by erik.scheffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rudy?
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March 19, 2021

Great customer service. Bob Chandler runs a great service department. The work is always done right, on time, and reasonably priced. I highly recommend Colonial More

by mlc3264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Chandler and Phil Kallenbach
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Mar 20, 2021 -

Colonial Ford of Marlboro responded

Thank you for your business and for leaving a review! We really appreciate it!

March 17, 2021

Phil always takes great care of us. Got us right in and out. He always updates me on what my Escape needs. Great customer service. More

by LEEANNCARLEY128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
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Mar 20, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and your business in our service department! We look forward to helping again in the future!

February 26, 2021

Our Ford Flex needed some minor repair work, the whole process from scheduling an appointment, to having the work performed, was a pleasurable experience. Everyone at this dealership seem to be friendly, More

by Lenny
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
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Feb 26, 2021 -

Colonial Ford of Marlboro responded

Thank you for the review and business in our service department! We look forward to seeing you again the next time you need assistance in our sales or service department!

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