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Colonial Ford of Marlboro - Service Center

Marlboro, MA

4.8
736 Reviews

736 Reviews of Colonial Ford of Marlboro - Service Center

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October 31, 2024

Phil was great. I still have an unresolved issue but am confident colonial will solve it at my next appointment which is the only reason for the 4 stars. More

by SOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Still waiting for a call back to replace the catalytic converter on a recall. It’s been 2 weeks now and they said it would be 5 days. More

by rfrollins-car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Suzanne Vantre
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

The entire team was friendly, fast, and efficient! I will definitely go back to service my vehicle! More

by Stephaniekiley0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Rob always goes above and beyond to deliver amazing customer service. We always feel assured that whatever issue we need fixed, will get resolved in a timely and efficient manner. We will always recomm More

by nicksautogroupinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Phil and the gang took care of a problem that another dealership failed to do. He called me and updated me all along the way with every update. I will only go here from now on! Thanks guys! More

by mainsailconstructionco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Very helpful and provided good communication throughout the experience. Completed in timely fashion. Thank you More

by Screati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Service was excellent and efficient. Rob is always a pleasure to deal with. His professionalism and knowledge is very well appreciated. An excellent asset to the dealership. More

by MDanner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Pleasant and prompt service. I went to have my car inspected and it was finished in a timely manner. More

by darrell.wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Phil was very helpful, I appreciated him calling and texting me updates, I'll be back! More

by ADDIE.ATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Susan and the service team did a fantastic job ! Great follow up during and after the service visit More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Chandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Kallenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Vantre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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