Colonial Ford of Plymouth

I thought I was over charged for labor…. They forgot to fix the tail light, so when I pointed that out the truck went back in….and I think the labor clock started all over again…. $966.40 J They forgot to fix the tail light, so when I pointed that out the truck went back in….and I think the labor clock started all over again…. $966.40 J in labor charges seemed very high to change sparkplugs, fix a light, tire leak fixed, fluids,oil filter, tire rotation. I’m not sure what your hourly labor is but it seems to be $250. A few days later, some check engine lights came on…..the people are great at the desks. Its nothing personal like that. I brought the van in for a once over before travel, and now I’ll have to do it again. My over all feeling is I was overcharged, and something is still wrong with the van. Kyle was very professional and nice. I just think, that when the van came out and the light was partially dissasembled ( not completed ) and now the check engine lights are on that perhaps something was overlooked or not addressed? I don’t enjoy complaining because everyone is working hard and trying to please the customers. I’m a working class person and I don’t expect people to fuss over me…. I just felt that I paid a lot and still have check engine lights coming on. More

I recently purchased a vehicle with 45,000 miles, and the entire process was excellent. I never felt pressured at any point, which made the experience comfortable and stress-free. A special thank you to Dyla entire process was excellent. I never felt pressured at any point, which made the experience comfortable and stress-free. A special thank you to Dylan for his professionalism and for helping me get into my new car. I truly appreciate the service. More

I’ve still waiting to get my ford factory recalls completed successfully. I’ve tried 2 separate. Suits to get this done at colonial ford without success. All recalls are software updates completed successfully. I’ve tried 2 separate. Suits to get this done at colonial ford without success. All recalls are software updates More

The dealership was professional kept me apprised of the issues, provide me a timely estimate, and completed the maintenance within a reasonable timeframe issues, provide me a timely estimate, and completed the maintenance within a reasonable timeframe More

Tom in service is fantastic. He has been a great help in supporting Enterprise Mobility. He has been a great help in supporting Enterprise Mobility. More

Great service department, work was completed on time and without any issues. Truck has been running great. without any issues. Truck has been running great. More

I gave a five star review to Ford. Thank you! I like getting in and out quickly for routine service. You guys delivered! Thank you! I like getting in and out quickly for routine service. You guys delivered! More

Dealer was able to schedule a prompt appointment and then completed all work timely and at reasonable cost. completed all work timely and at reasonable cost. More

I was very pleased with the experience and care that I received from the employees and facility for the care of my car. received from the employees and facility for the care of my car. More

From the start Andrew Kinnibur has been a great help in finding me 2 trucks. I had 2 situation that put me in a jam and he came through for me. S I'm very happy with my experience so far. finding me 2 trucks. I had 2 situation that put me in a jam and he came through for me. S I'm very happy with my experience so far. More