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Colonial Ford of Plymouth
Plymouth, MA
3,368 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,368 reviews
April 21, 2026
Service appointments at Colonial Ford are always easy and exceed expectations. Our visits are always stressless. and exceed expectations. Our visits are always stressless. More
by Mike and Natalie
Verified Customer
April 21, 2026
Worse service ever! They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multipl They don’t do what’s asked and don’t call you back. Was having a problem with my right front power door latch and after having them grease it multiple times I wanted them to replace it before my warranty expired. Got a call the part was in but then put a bunch more grease on it and put silicone somewhere in the door to shield it supposedly. Also delivered my truck back to me with grease all over the interior trim panel and the outside. They also decided to reset my oil change monitor without doing an oil change More
by pfontaine74
April 19, 2026
The entire service department is always great! I am always treated with respect and they are always informative. I am always treated with respect and they are always informative. More
by jimf1959
Employees Worked With
April 18, 2026
Service appointments at Colonial Ford are always easy and exceed expectations. They have a high performant team here and I surely am a lifelong customer! exceed expectations. They have a high performant team here and I surely am a lifelong customer! More
by CAPTAINBOB
April 17, 2026
Excellent experience. Outstanding communication. Will definitely be back for more vehicles for my family & company. Outstanding communication. Will definitely be back for more vehicles for my family & company. More
by jlslandclearing
April 17, 2026
Had my car taken in for service by Peter I need new tires so I’m waiting for him to get in touch with me. I want the original tires that came with the car. so I’m waiting for him to get in touch with me. I want the original tires that came with the car. More
by sal2019
Employees Worked With
April 15, 2026
My car was brought in after hitting a pothole. The initial assessment was the tire was damaged and needed replacement. I have Road Hazard insurance. My service writer said he couldn't release the The initial assessment was the tire was damaged and needed replacement. I have Road Hazard insurance. My service writer said he couldn't release the car until the INS company paid the bill. When I went to pick up the car it was learned the rim was damaged. This led to 8 days of back and forth. My service writer was not attentive or could not grasp the situation and provided conflicting information. On day 9 a new service writer took over. Peter resolved the issue in 3 hours!!! More
by RMCGUINESS
April 15, 2026
I had the works package done and an update for software on my 2024 Bronco. on my 2024 Bronco. More
by livelyjc
Employees Worked With
April 13, 2026
The staff was great, Peter was very professional. I arrived early for my appointment and was greeted right away by the valet in the drive through. My recall repairs were completed quickly and efficie I arrived early for my appointment and was greeted right away by the valet in the drive through. My recall repairs were completed quickly and efficiently. When the work was complete Peter and the Tech were happy to explain what was done and complimented me on the condition of my vehicle. More
by Robert
Employees Worked With
