Colonial Ford - Service Center

I finally found a service center I can trust! I I finally found a service center I can trust! I purchsed a used Focus a few months ago, knowing that some work needed to get done. When I took it I finally found a service center I can trust! I purchsed a used Focus a few months ago, knowing that some work needed to get done. When I took it to a local mechanic for diagnostics, the list of work that they claimed my car needed was lenghty, and something just didn't seem right. I decided to take it to an authorized Ford dealer (Colonial) to get a second opinion. I didn't tell Colonial what the local guy said.. Long story short, my local mechanic was full of crap and trying to take me, my car, and my checkbook for a ride. Some basic work was done on my car and with the money these guys saved me, I was able to apply it to some additional service (on my brakes) that one of the managers (Joe i think?) suggested, but didn't pressure me into. When I picked the car up, the mechanic and the manager kinda gave me a timeline of other things that I should consider for the future. Again, with no pressure. These guys now have a permanent customer. I am an ESL college student with lots of friends (who drive used cars) that simply can't afford bull**** diagnostics. Moving forward, If anyone asks "do you know any mechanics I can trust?", Colonial Ford will be my response. I am so glad i trusted my gut instinct! Side note: They're all really friendly.. and easy on the eyes. More

Good group of people here. My truck is in and out of this place in a timely manor for regular service. If I decide to not stay with Ford, I would continue to come here for oil, brakes, trans, tires... e this place in a timely manor for regular service. If I decide to not stay with Ford, I would continue to come here for oil, brakes, trans, tires... etc. I just wish there was a better discount for loyal customers like myself, or a line of credit for when times are tough. overall good people that you can count on to get the job done on time, and done correctly. ***I should get a free oil change for this review, it took forever with the whole email thing and account stuff. send a coupon to my email. thanks. More

I have a money pit of a Chrysler that my husband insists on keeping until the kids are done beating the crap out of it. I like that they schedule oil changes for me, since my husband is always "too busy" t on keeping until the kids are done beating the crap out of it. I like that they schedule oil changes for me, since my husband is always "too busy" to check it. i'm glad I have colonial nearby. Joe spends the extra time with me to explain things. More

I highly recommend Colonial Ford for both sales and service. The staff have always been courteous, friendly, and professional. All work has been done right the first time. It's far and away the best de service. The staff have always been courteous, friendly, and professional. All work has been done right the first time. It's far and away the best dealership I have ever done business with. More

Excellent service and always friendly staff here at Colonial Ford. Never waiting a long time for anything. I bring both cars here (not fords) and would not go anywhere else! Colonial Ford. Never waiting a long time for anything. I bring both cars here (not fords) and would not go anywhere else! More

I am the proud owner of a Crimson Red 2008 Ford Escape Limited 4WD 3.0 L V-6. Although I did not purchase the vehicle with colonial ford, the service technician Peter LaGrunta was extremely knowledgeable, Limited 4WD 3.0 L V-6. Although I did not purchase the vehicle with colonial ford, the service technician Peter LaGrunta was extremely knowledgeable, caring, and pleasant upon arrival of my truck. As a whole, the entire staff was extremely gracious and polite. I'm not one to name competitors but other dealerships I have visited did not take the time to answer my questions to the best of the ability like the employees at Colonial Ford did. VColonial ford made me feel like a valued client and they treated me like gold. My Colonial Ford experience was fantastic! Believe it or not, I only had one thing done to my vehicle. I had my keypad on the truck engaged for roughly $50.00. After paying, Peter said to come see him. He walked me out and made sure I completely understood how to use the wonderful "keyless" entry system in my escape and was pleasant both on the phone and upon arrival. Nice waiting room for my 15 month old son, overall my experience was unmatched, and when the time is right, I will return and purchase from this dealership. A+++++ THANK YOU!! More

I was extremely pleased even from my first phone call to Colonial Fords service center, they got me in for next day service and the person who answered was very friendly and set proper expectations. When I Colonial Fords service center, they got me in for next day service and the person who answered was very friendly and set proper expectations. When I arrived for service I was taken care of promptly and efficiently. I was back on the road very shortly and Fred explained all the details of today's service,and of when I should be in next for service. More

Very nice and professional. Explain all services done. Price is very reasonable. Now this is the only place I will come for service. Awesome job. Price is very reasonable. Now this is the only place I will come for service. Awesome job. More

I came in for an oil change, tire rotation and fluid check on my 2012 Explorer, Joe stated that the cabin filter and air filter would also be checked due to the mileage. I also needed an inspection stic check on my 2012 Explorer, Joe stated that the cabin filter and air filter would also be checked due to the mileage. I also needed an inspection sticker. Recommended the winter special and that I had almost $18.00 worth of points I could use. Joe Murphy was accommodating and also helped my husband get his sticker when picking up my car. Roudy Maurice made sure that the work was completed and that my car was returned to me without all the salt and road mess that it had come in with. Thank you Joe Murphy and Roudy Maurice for another excellent job! More

Joe looked into my points and saved me money! He is very personable to all. It was a wait but I was told it would be. personable to all. It was a wait but I was told it would be. More