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Colonial Ford - Service Center

Plymouth, MA

4.6
1,233 Reviews

1,233 Reviews of Colonial Ford - Service Center

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August 23, 2023

They always do a great job of getting my car done when the say the will More

by CONLONJENNIFER34
Recommend Dealer
Yes
Employees Worked With
Anthony
August 22, 2023

Anthony is great to work with, he knows his stuff and is always pleasant. He keeps me informed on the work being done on my vehicle and does a great job. I know it is a difficult job dealing with the public More

by SJSBSMITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Ernesto was my adviser. Did not do a good job keeping me informed. Would not call back when he said he would. Would leave him messages during the day and at the end of t More

by chris@southriverlandscape.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
August 18, 2023

Anthony is a pleasure to deal with. He is well aware of Ford's products, and services. He was great at keeping me updated on the timing of my vehicle services at Colonial Ford. He's one More

by HEP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Cristiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl
August 18, 2023

Came in with an unresolved repair issue that was difficult to diagnose. They quickly figured out the issue and did a fantastic job repairing. More

by Jeff P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
August 18, 2023

Danielle was one of the best service people I have ever met. She kept me informed and worked with me to get to the completions of the Job. They also helped me to a detail description that I can use to pr More

by jbrmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

The staff was very nice, prompt to meet my need and good communication through the whole process.. Thank you More

by KIMLANGHAM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernersto
August 18, 2023

Good work, all was completed. Comfortable waiting area. Great shutle service, very useful! Friendly staff. More

by RRoller123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Jamieson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Service intake attempted to charge 10 times more for a repair, that would have temporarily resolved issue according to TSB. More

by gogiants9974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cristiani
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

We called about service and they were able to fit us in. Gave us an estimate of how long. Finished quicker than anticipated. More

by KENSCLOCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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