Colonial Ford

Great experience I met Tom Spegnolo when visiting Colonial Ford looking to buy my wife an Explorer. Tom was forthcoming, sincere and most importantly he listened. At t I met Tom Spegnolo when visiting Colonial Ford looking to buy my wife an Explorer. Tom was forthcoming, sincere and most importantly he listened. At the end of the day we bought the Explorer and drive away happy. If you visit Colonial Ford look for Tom for a no pressure, honest experience More

Great car purchasing experience! Steve worked hard to find the right car for me. He listened to what I wanted, was very knowledgeable, gave great advice and was a pleasure to work w Steve worked hard to find the right car for me. He listened to what I wanted, was very knowledgeable, gave great advice and was a pleasure to work with. Steve and the other Colonial staff did what it took to get the car to me when I needed it. I never felt pressured. I would definitely recommend Steve. This is the third car we have bought over the years from Colonial and have been extremely pleased with the experiences and customer service compared with less positive experiences at a few other car dealerships over the years. Mark also helped make the deal happen and we really appreciated his personal attention. We are so happy we came to Colonial for our new Mustang. From start to finish it was a fantastic experience, More

Great service from sales team I bought a pre-owned Ford Explorer. After overcome some small details, I would say that it was a great experience that the sales team invest his time I bought a pre-owned Ford Explorer. After overcome some small details, I would say that it was a great experience that the sales team invest his time on having a 100% satisfied customer, solving the issues in a very satisfactory way. I´m sure that this experience will be repeated for the service of the vehicle. I´m very pleased with the vehicle and grateful with Mark and Tom for their follow up. More

looking for a ford explorer the dealership had many certified pre owned vehicles of the type I was looking for. when I walked through the door I was greeted and asked if I needed the dealership had many certified pre owned vehicles of the type I was looking for. when I walked through the door I was greeted and asked if I needed help. tom the salesman took care of me and showed me the cars I was interested in. he was very knowledgeable about every option in the vehicles. I felt very comfortable with him and there were no high pressure sales pitches. after the purchase he took the time to go over everything in the vehicle, explaining how to operate every option in the car. I could have thrown the book away. I and my wife were very pleased with his expertise and knowledge of the vehicle. would buy from him again without a second thought. More

Great service I had a great experience with this dealership. I was unable to come to the dealer and they accommodated my requests for online/phone assistance. I had a great experience with this dealership. I was unable to come to the dealer and they accommodated my requests for online/phone assistance. More

New Car and Trade In Dealership worked hard on a good price for the new car and really well on our trade-in. Tim couldn't have been nicer. It was a pleasure. Dealership worked hard on a good price for the new car and really well on our trade-in. Tim couldn't have been nicer. It was a pleasure. More

Excellent service We had a wonderful experience buying our new Explorer. Steve was excellent and extremely knowledgable, he spent a long time with us and was very helpf We had a wonderful experience buying our new Explorer. Steve was excellent and extremely knowledgable, he spent a long time with us and was very helpful. There was no hard sell or pressure and we ended up getting a great car at a great price. We can't thank Steve enough and will definitely be back when we are ready for the next car. More

Top Notch Service I gave this dealership an Excellent rating. On the day my car arrived, my dealer Tom Spegnolo called me to say that there were minor damages to the c I gave this dealership an Excellent rating. On the day my car arrived, my dealer Tom Spegnolo called me to say that there were minor damages to the car upon arrival and did not want to put me in it. He immediately found a replacement and I now have a brand new Ford Fiesta. The car is full of features that I still have to learn, but Tom said to call him anytime I need something explained. Great customer service hands down! More

the search has ended! Appoximately 3 weeks ago I was scheduled to get an oil change on my Ford Fusion and entered the sales portion of Colonial Ford of Danbury instead of t Appoximately 3 weeks ago I was scheduled to get an oil change on my Ford Fusion and entered the sales portion of Colonial Ford of Danbury instead of the service department. Upon my arrival, I was met by a staff member who informed me of my GPS error. They proceeded to get a tech and pulled the car to the service side. While i grabbed a drink of water, I was approached by Darren Beylouni. He asked if i was being taken care of and I replied yes and then mentioned that I was also in search of a new van for my company.Darren proceeded to introduce me to Kevin Elston and assured me I was in good hands. I described the type of van I was looking for and Kevin proceeded to look through their inventory. They found a new 2016 Ford Transit that they had in stock, after test driving the vehicle I informed Kevin of my budget, which unfortunately the new Transit did not fit in. I told Kevin my max dollar amount and mileage on a used transit that would be acceptable. Twenty minutes later, he and Darren had found a match. It was actually to easy, I wasnt quite prepard, at this juncture Kevin explained that they are in business to make deals happen not to waste anyones time. I really appreciated this direct line of communication.When the vehicle shipped Kevin let me know that there was a few scratches to the interior counsel and that they had dropped the price several hundred dollars to adjus, from this point moving forward Kevin went out of his way to keep me informed of some mechanical and cosmetic work being done to bring the vehicle up to a very high standard. I cant say enough how impressed Iwas with the entire staff at Colonial Ford. There is a serious lack of professional customer service these days, but Colonial Ford aspires to buck that trend. In our busy lives we often miss these opportunities to thank the people who actually make our lives easier and help us towards our goals.I"d like to thank Colonial Ford and especially Kevin Elston in moving me 1 step closer to my business goals. More

Amazing Experience. Colonial Ford takes exceptional care of there customers. Tim Barrett will go out of his way to make your experience feel like you are part of the fami Colonial Ford takes exceptional care of there customers. Tim Barrett will go out of his way to make your experience feel like you are part of the family there. More