Colonial Ford
Danbury, CT
Filter Reviews by Keyword
By Type
392 Reviews of Colonial Ford
Very Easy Jose made the car buying process seamless and enjoyable. I was able to get the model that I wanted and were able to get the monthly payments in the ba Jose made the car buying process seamless and enjoyable. I was able to get the model that I wanted and were able to get the monthly payments in the ballpark that I could afford. I'm hoping that the service department is of the same quality to make maintenance just as easy. More
Excellent and friendly service Our family was in need of a car and Tom was there for us every step of the way! He was never pushy and addressed every single one of our concerns and Our family was in need of a car and Tom was there for us every step of the way! He was never pushy and addressed every single one of our concerns and questions quickly and completely. It was a painless experience. We will definitely return when we purchase our next car! More
My salesman, Tom Spegnola assisted with my vehicle selection based on my requirements. The entire experience was stress free thanks to Tom. I would definately recommend Tom, Colonial Ford and the t selection based on my requirements. The entire experience was stress free thanks to Tom. I would definately recommend Tom, Colonial Ford and the team to others. Thank you very much Tom for your assistance - I love my Ford Edge!! More
Excellent customer service My wife and I were looking for a very specific vehicle. They similar ones on the lot but not exactly what we were looking for. Don and Jose went ab My wife and I were looking for a very specific vehicle. They similar ones on the lot but not exactly what we were looking for. Don and Jose went above and beyond to locate the vehicle we wanted. It was about 98 percent of what we were looking for. We had visited other dealerships but Colonial was the only one to follow through. Other dealerships seem like they couldn't care less if we purchased a car from them. We actually live 60 miles away from Colonial but it was worth the trips. Great customer service. When the time comes for the next vehicle we will be going straight back to Colonial. More
Smooth Tom gave me a great help when I purchase my certificated escape 2013. He is patient, polite and happy to help you with whatever question you have. Tom gave me a great help when I purchase my certificated escape 2013. He is patient, polite and happy to help you with whatever question you have. The most impressive thing for me with him is that I made a appointment with him, and when I show up, the car is waiting in front of the door for me to test drive! He just like your personal seller, not pushy at all, all the purchase process just smoothly like buying something from Macy's. I highly recommend to Tom to whomever going to get a ford. More
2014 Ford Focus I found my Ford Focus on-line (the exact color, style, everything I was looking for) at the website of Colonial Ford. I phoned Pat Stavalo on a Monday I found my Ford Focus on-line (the exact color, style, everything I was looking for) at the website of Colonial Ford. I phoned Pat Stavalo on a Monday morning and I picked up my Ruby Red Focus on Thursday. Pat was fantastic! He went above and beyond, his customer service skills are excellent. He even stayed late the first night we went to look at the car. I have owned a couple of Ford's in the past, but Colonial Ford by far offers supreme customer care. Thanks so much! More
great experience Ton was easy to talk to, very knowledgeable and had a great deal of patience. The financial end was also easy and totally understandable, picking up Ton was easy to talk to, very knowledgeable and had a great deal of patience. The financial end was also easy and totally understandable, picking up the vehicle was made into a fun and exciting experience, I had my grandchildren with me and they were treated to the whole experience of getting a new vehicle. I have used service with past vehicles and will continue to do so with this one where warranted. More
Lease Explorer Sport 2014 Mike handled the review of the models, options and costs professionally. We were able to finalize the model and lease on the first visit. Nice experi Mike handled the review of the models, options and costs professionally. We were able to finalize the model and lease on the first visit. Nice experience. More
Excellent service Pat was great. He accommodated my tight schedule and came in on his day off to help us getting the Explorer. No pressure whatsoever and everyone is fr Pat was great. He accommodated my tight schedule and came in on his day off to help us getting the Explorer. No pressure whatsoever and everyone is friendly. Best price available when I compared other dealers' online offers. Thx! More
excellent everything went smooth. tom worked very hard to get me the vehicle i wanted. did not pressure me into purchasing anything i didn't want. i had a maxim everything went smooth. tom worked very hard to get me the vehicle i wanted. did not pressure me into purchasing anything i didn't want. i had a maximum monthly payment budget and he was able to meet my goal. thanks again tom! More


