Colonial Hyundai

I had a very bad experience, and was cheated of an incentive. The sales price was jacked up by $2000, as was the trade-in price. They made it look like I was getting $2000 more than Blue Book value f incentive. The sales price was jacked up by $2000, as was the trade-in price. They made it look like I was getting $2000 more than Blue Book value for the trade in but in fact I got nothing - I HAD been promised Blue Book value plus $1000. We were paying cash, but still had to wait for four hours while these guys just yammered nonsense at us. I wrote to them twice, spoke with their PR rep, and no one has responded. Sleazy all the way. I love the car but that place is awful.. Go somewhere else for your Hyundai Tucson. More

I heard the 1/3rd off of any Sonata ad that they had on the radio. I went interested in purchasing one. They then tried to tell me that the manufacture's rebate was included in the 1/3rd off, which is fine the radio. I went interested in purchasing one. They then tried to tell me that the manufacture's rebate was included in the 1/3rd off, which is fine. THEN they tell me that my TRADE IN is INCLUDED to get the 1/3rd off discount. WTF? There's nothing in the ad that says the trade in is required for the discount, I think they make these things up as they go. So after going back to a few other dealers shopping around, I get a good price, and call up Jas & Jim to see if they can match it - sure they can they say. I come in ready to pay, and then suddenly the paper work comes out $2000 HIGHER than our agreed upon price. They tell me that's the best they can do, and that the price we agreed to on the phone was not valid anymore. No way am I going to deal with a scam like this. More

Colonial Hyundai in Downingtown, PA is not to be trusted. The owner (John Ashdale) gets dressed up in a Colonial Minuteman costume to promote his dealership. What a persona – a business person portraying h The owner (John Ashdale) gets dressed up in a Colonial Minuteman costume to promote his dealership. What a persona – a business person portraying himself as a patriot then rips-off his fellow countrymen/women. I went there because of an ad in the Philadelphia Inquirer promoting rebates – zero percent financing – six month’s of free gas (gift card). I was in a bind to buy since my previous employer took back my company car. I trusted this sleazy dealership and went back for the rebates, zero percent financing and gas gift card. They refused my request to even discuss this matter between us. Also, the finance manager sold me on the maintenance agreement which he said was good for 3 years of basic service. It turned out to be only good for 10 oil changes. What a rip-off. The whole experience was a complete rip-off. DO NOT GET RIPPED-OFF by the fake persona of greed. More

Overpriced the vehicle by thousands, and discounted it just above MSRP to make me think I was getting a deal, bat me up in finance the rate actually increased by 2 points due to higher list price. Then th just above MSRP to make me think I was getting a deal, bat me up in finance the rate actually increased by 2 points due to higher list price. Then they offered me 2000.00 less for my trade and It had been appraised by 4 other dealers to make more money! More

Not a good experience dealing with one of the sales manager. The sales man was fine and after i called the owner with my complaint he did apologize for the mistakes made on the part of his staff. I w manager. The sales man was fine and after i called the owner with my complaint he did apologize for the mistakes made on the part of his staff. I was not happy with the outcome and in my opinion only it was a classic bait and switch move on their Part. I will never do business with Colonial Hyundai in Downingtown Pa and will warn every friend and family of the same. More

I had a terrible experience at Colonial. Before going out there, I asked if they had any of the specific model I wanted, and was told that they did. But when I got there, they claimed that they had all out there, I asked if they had any of the specific model I wanted, and was told that they did. But when I got there, they claimed that they had all been sold. I'm skeptical of that because I was asking for a very specific model, and they haven't gone quickly at any other dealer I've talked to, so multiple going in one day seems strange. Again, before going, I talked to a sales manager there, who assured me that he wouldn't waste my time if I went out there, and that they could get any car that I wanted, and that finding another car would not be a problem. When I got there, I was told that the sale that was going on (33% off) only applied to cars in stock, and not for dealer trades, and so the sale was not valid for what I wanted! Next, they had a 33% off sale on all their cars, but this is BS. They mark up the cars by thousands of dollars above MSRP (claiming it's Adjusted Market Value, which no other dealer in the area does), which allows them to claim they are having great sales, which aren't really sales at all. They are liars, the worst kind of car salesman. Go somewhere else; don't waste your time with this crap. P.S. In addition, while I was there, another customer was talking to the salesmen/managers about a car she wanted to purchase, and it sounded like she was not very happy with them, and that they had told her one thing, and then when they got her in to sign papers, they were telling her something else. I don't know what exactly it was about, but this is one more reason to stay away from this terrible dealer. More