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Colonial Hyundai

Downingtown, PA

3.8
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

March 01, 2010

Prices too High. Bad sales practice. Fraud. They will increase the list price and provide discounts. Never courteous, then they will try to pay you to get good ratings. They will keep you waiting for hou More

by mail2ra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
Apr 15, 2010 -

Colonial Hyundai responded

Mail2ra, I'm sorry to hear about your experience during your visit to our dealership. If there is anything I can do to make you happy customer, please do not hesitate to call me directly. Thank you for your feedback.... Jim Lopez Sales Manager 610-873-9000

February 20, 2010

I had a very bad experience, and was cheated of an incentive. The sales price was jacked up by $2000, as was the trade-in price. They made it look like I was getting $2000 more than Blue Book value f More

by wisernow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mifflin and Rick
January 22, 2010

I heard the 1/3rd off of any Sonata ad that they had on the radio. I went interested in purchasing one. They then tried to tell me that the manufacture's rebate was included in the 1/3rd off, which is fine More

by Hyundai2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Lopez, Jas Woolvine,
November 13, 2009

Colonial Hyundai in Downingtown, PA is not to be trusted. The owner (John Ashdale) gets dressed up in a Colonial Minuteman costume to promote his dealership. What a persona – a business person portraying h More

by dinexton
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Ashdale
October 03, 2009

Overpriced the vehicle by thousands, and discounted it just above MSRP to make me think I was getting a deal, bat me up in finance the rate actually increased by 2 points due to higher list price. Then th More

by chescoguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Lim, John Ashdale
August 18, 2009

Having read the reviews of this dealership written by others I was expecting the worst...but because of the great prices offered in their ad in the newspaper we decided to drive in from the York area to More

by gregreineck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bennett
August 11, 2009

I have been to many dealerships in the past few weeks and I never felt more comfortable than I did at colonial hyundai of downingtown. The sales staff was very knowledgable and courteous, and there was a ge More

by cmackdilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
vince perry, Vince Perry
July 07, 2009

Not a good experience dealing with one of the sales manager. The sales man was fine and after i called the owner with my complaint he did apologize for the mistakes made on the part of his staff. I w More

by caseyjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
evening sales manager
June 28, 2009

Don't go to this dealership. I got swindled by them. Don't go to this dealership. I got swindled by them. They are as phony as a $3 bill. All they care about is being nice to you til they get their More

by SuzyQPA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry
June 28, 2009

I had a terrible experience at Colonial. Before going out there, I asked if they had any of the specific model I wanted, and was told that they did. But when I got there, they claimed that they had all More

by andthekitchensink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Lutman