Colonial Hyundai - Service Center

The service was outstanding. Donna the service manager The service was outstanding. Donna the service manager was knowledgeable and very kind. I would recommend everyone to take their vehicle th The service was outstanding. Donna the service manager was knowledgeable and very kind. I would recommend everyone to take their vehicle there!! They back their warranty!! More

state inspection and bunch more These folks are very thorough and point out services that have not yet been done. They are pleasant and have a nice waiting area. The 3 hours went by These folks are very thorough and point out services that have not yet been done. They are pleasant and have a nice waiting area. The 3 hours went by quickly while I needed to have much done. Thanks for the service Donna and Team. More

I felt it was very high priced this time for front rotors and flush brake fluid. 499.00 dollars. I have been a solid customer for years and was hoping for a better price and flush brake fluid. 499.00 dollars. I have been a solid customer for years and was hoping for a better price More

Quick and professional. Needed to get a new key remote and have it programmed. They also notified me of, and completed a software update to ECM. Walked in with no appointmen Needed to get a new key remote and have it programmed. They also notified me of, and completed a software update to ECM. Walked in with no appointment and was back out with all completed in less than an hour. Can't beat that! More

I have always had a good experience at Colonial Hyundai. Everyone was very efficient and kept me in the loop during the service. Time frame was well estimated and I was very grateful they were prepared with Everyone was very efficient and kept me in the loop during the service. Time frame was well estimated and I was very grateful they were prepared with the tent outside. Thanks. More

Never again. My family has been a long time customer of this dealership for about 20 years now and I personally have been treated terribly for the past few years. My family has been a long time customer of this dealership for about 20 years now and I personally have been treated terribly for the past few years. I bought my first car in 2012 at Colonial because I thought I would be taken care of and treated properly since my family is such a loyal customer of Colonial, but boy was I wrong. I have had a problem with my Accent for 3 years now, and every time I bring my car in for service I am told there is nothing wrong. I once mentioned that I thought it had something to do with the axel and was laughed at. I went in to have the issue evaluated in this past winter and was told that in order to fix the problem I have to replace something I replaced in 2018. In 2018 they told me replacing the front strut would fix the problem and it did not. I told them the problem was not fixed and nothing came of it. Finally, I told them something needs to be done about this and I will not pay for it any longer. I refuse to be jerked around by this dealership any longer. I have spent far too much money at this dealership to have none of my problems resolved. They are unorganized and unprofessional. I am thankful they replaced what they think is the problem without charging me, even though I told them it did not fix the problem 2 years ago, but it should not have to take this much effort to get the proper work done. To top it all off, when I dropped my car off, the service ladies gave another customer the wrong paperwork, so he paid for someone else's car and the SAME THING happened when I went to pick up my car. There is no attention to detail and especially no regard for customers. The people in the service department do not listen to customer concerns, and have excuses for anything you may have to say. Coming from someone who works in the human services field, it is safe to say they are in need of some customer service training. I am now in the market for a new car and will never purchase another vehicle from Colonial Hyundai. I would not recommend going to Colonial, in fact, I would advise against going there for anything ever. More

Pleasant comprehensive service Went to get my car serviced due to a safety recall on my Elantra. I had a pleasant experience and definitely recommend. They are also exercising high Went to get my car serviced due to a safety recall on my Elantra. I had a pleasant experience and definitely recommend. They are also exercising high standards for COVID 19 precautions. More

The main thing people look for when seeking services for their vehicles is “trust”. I’ve been taking my 2011 donate since 2011. I can honestly say I trust Colonial Hyundai service department, especially Don their vehicles is “trust”. I’ve been taking my 2011 donate since 2011. I can honestly say I trust Colonial Hyundai service department, especially Donna! Highly recommended! More

Purchaed by car from here. But it is the service department that keeps me driving an hour when I need help with my car! Their service is above and beyond! department that keeps me driving an hour when I need help with my car! Their service is above and beyond! More

Very accommodating, picked up and return vehicle same day. Service is excellent. Follow up and communication also excellent, I highly recommend this dealership and service center. day. Service is excellent. Follow up and communication also excellent, I highly recommend this dealership and service center. More