832 Reviews of Colonial Hyundai - Service Center
Michelle was very helpful thought out the time my car was getting serviced. The text messages and emails are very helpful. Thank you for everything getting serviced. The text messages and emails are very helpful. Thank you for everything More
Routine Maintenance I went in for routine maintenance and they recommended inspection, which was not due until the end of May. I am relieved that they completed this ser I went in for routine maintenance and they recommended inspection, which was not due until the end of May. I am relieved that they completed this service several days prior to the quarantine. They began precautions even then by putting plastic covering on my steering wheel and gear shift. Thanks for looking out for me! More
Good service; good team. I always trust the team at Colonial with both of my cars. This time around made sure I had a ride home Colonial with both of my cars. This time around made sure I had a ride home More
The service on my car was done on time and Donna kept in touch with me throughout the day to let me know the progress. touch with me throughout the day to let me know the progress. More
Well done! Dropped my car off for service and was texted immediately.Kept me informed via text. Nicely done at a safe distance. Big thank you to Donna!. Dropped my car off for service and was texted immediately.Kept me informed via text. Nicely done at a safe distance. Big thank you to Donna!. More
Reg Maintenance/ Oil change I scheduled my oil change through the genesis app; there were a few hiccups when I got to the dealership (they did not have my appointment info) but t I scheduled my oil change through the genesis app; there were a few hiccups when I got to the dealership (they did not have my appointment info) but the team took care of everything seamlessly. I was provided a similar courtesy vehicle and was notified the following day when my car was finished. Since this is a new brand I figured there might be some tweaks, but there service was good, speedy and professional. I do want to mention I lease the Genesis and it comes with a "free maintenance" package...I thought there would be some kind of hidden fee or charge...but it WAS ACTUALLY FREE....that was a very pleasant surprise! It really does build trust with the brand and dealership! More
Always great service Always very helpful and polite. Clean waiting area. Just had a oil change and tire rotation, they let me know how thing were progressing and what ne Always very helpful and polite. Clean waiting area. Just had a oil change and tire rotation, they let me know how thing were progressing and what needed to be done in the future. More
Always get great service As usual my car was serviced and returned to me cleaner and running well. This was an especially easy oil change because they offered a no contact pi As usual my car was serviced and returned to me cleaner and running well. This was an especially easy oil change because they offered a no contact pick up and delivery. They picked up my car and returned it washed, disinfected, oil changed, front brake pads replaced and I never needed to leave my house!!! More
A very pleasant experience Was in recently for an regular service visit and a leaking tire which was covered under warranty. The tire could't be fixed due to a piece of metal in Was in recently for an regular service visit and a leaking tire which was covered under warranty. The tire could't be fixed due to a piece of metal in between the threads. They replaced the tire with no cost to me. Told my Wife when I got home..finally a warranty that I actually used. More
The service work isn’t my complaint, when I asked to have my car washed it was never explained that they changed their policy and the gold card (which was in my glove box) needed to be in the cup holder. The my car washed it was never explained that they changed their policy and the gold card (which was in my glove box) needed to be in the cup holder. The vehicle was dropped off the night before my appointment and they had it all day for inspection only. I waited upon pick up to get it washed on my own. The service associate kept suggesting an oil change due to the fact they recommend it ever 3750 miles due to where I live (PA). I’ve already discussed this with the service manager and I follow the normal service intervals as listed in the manual to stay within warranty. More