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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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May 07, 2020

Service Ruben was the best ever! Very professional and courteous! By far the best experience ever. He would check up on us without hesitation. Would recommend More

by KEFOSTER119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
May 06, 2020

Great job and communication Been using them for years. Moved further away so not there as often. Donna does a great job communicating updates and had my car ready as quickly as More

by startraindd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wagner
May 06, 2020 -

Colonial Hyundai responded

Thank you for the review! We are so grateful to have loyal customers like you! We truly appreciate your business and hope to see you again soon. Stay safe! -The Colonial Team

May 06, 2020

I came in for an oil/ filter change only. Tire rotation was suggested, so I agreed. My vehicle had been detailed inside and out less than 24 hrs prior to my service. I was informed upon leaving that vehicl More

by J Emerson
Recommend Dealer
No
Employees Worked With
Donna Feliciano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Escobar
May 06, 2020 -

Colonial Hyundai responded

We sincerely apologize for this mistake. We would like to offer you a free re-detailing of your car at your convenience. Additionally, you can reach out to our Service Manager, Kevin Wagner, at 877-360-4073 if you have any questions or would like to discuss this matter further. Again we apologize and would love an opportunity to make up for it. -The Colonial Team

May 05, 2020

Valet Service! I got my car inspected and i never had to leave my house. The entire staff did a great job. I truly appreciate the effort. More

by ubts1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Sload
May 06, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! We are so glad to hear you were able to take advantage of our valet service and stay in the safety of your home while we take care of the work! It was a pleasure to work with you and we appreciate your business! -The Colonial Team

May 05, 2020

No issues with service Everything went well and they completed service as requested. Donna is easy to work with and good with communication. Would go back again for needed More

by FISHER.LEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Colonial Hyundai responded

Thank you for the review! We appreciate you taking the time to share your experience. Thank you for your business and we hope to see you again soon! -The Colonial Team

May 04, 2020

Good experience. Always make out well. Time is great when you make an app't. They do what you ask to be done, If something else is needed, they come to tell you,plus a More

by ESHERJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We are grateful for your business and hope to see you again soon! -The Colonial Team

May 02, 2020

A rather long wait, but good work done. The time I had to wait for the type of work done, was too long -- it was about 1 hr. 20 min., and I had an appointment. But I was satisfied with the More

by BJKEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Colonial Hyundai responded

Thank you for taking the time to share your experience! We apologize for the wait time, however especially now, we are taking extra time to thoroughly disinfect each and every vehicle to keep our customers protected! We appreciate your business and hope to work with you again soon! Stay safe! -The Colonial Team

May 01, 2020

Very happy with the service I received. I used the online valet service and it was super easy to schedule. The dealership picked up my car, performed my maintenance request, cleaned and disinfected m More

by robegg01
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
May 01, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! We are so glad you were able to take advantage of our valet service and we appreciate you choosing our dealership! We hope to see you again soon and hope you're staying well! -The Colonial Team

May 01, 2020

Did an excellent job keeping me informed about my car. Like the pick up and delivery of my car so I wouldn’t have to go out. More

by drogo103
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! It was a pleasure to work with you and we appreciate you choosing our dealership for your service! Stay well! -The Colonial Team

May 01, 2020

Every interaction I have with Colonial Hyundai is great. From the people, the service, to the follow up report on my car they sent, it’s all wonderful. More

by EMUNAH75
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
May 01, 2020 -

Colonial Hyundai responded

Thank you for the kind words! We are so glad to hear you had a positive experience with us and we appreciate your business! -The Colonial Team

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