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Colonial Hyundai - Service Center

Downingtown, PA

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832 Reviews

832 Reviews of Colonial Hyundai - Service Center

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November 12, 2020

Bryan was very friendly and professional. He helped identify the problem and even set up next steps for another appointment. Looking forward to getting this issue resolved ASAP. More

by antmessina19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Okubo
November 08, 2020

Not very well treated and communication was poor.I Not very well treated and communication was poor. I bought 3 Hyundai from them but it will not happen again. They seem to lack sensitivity More

by RICJAM61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donna Feliciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Okubo
November 03, 2020

I’m not a fan of any car dealership or repair shop, but I have to say that I was pleasantly surprised with the service I received at Colonial yesterday. I love the text option while you’re waiting, and every More

by kmeier0628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Merkel, Bryan Okubo
November 03, 2020

Very helpful I had an issue it was fixed by the manger he was very helpful I would seriously recommend this dealership to anyone again no More

by COLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Triplett, David Smith, Bryan Okubo
October 27, 2020

For my first time, it was a great experience. I had received a coupon earlier last week and it brought the price for my oil change down. I truly appreciate the service. More

by lillian.rowell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ashdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Ballezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Triplet , Rob Barba, David Smith, Jason Merkel, Bryan Okubo
October 27, 2020

Bryan was excellent to work with. Extremely friendly, explained an issue that I had, explained what needed to be done, ordered the part needed and scheduled a follow up immediately with me. Highly recomm More

by EMUNAH75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Okubo
October 27, 2020

Always great service and help keeping my car in perfect condition. All of the staff are helpful and make the experience great. Would not take my car anywhere else. More

by Wyob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Okubo
October 25, 2020

Love that they’re offering valet service during these times. They take the necessary safety precautions needed and I no longer have to sit in the lobby and wait. Excellent customer service-please keep th More

by JENNIFERPARIS14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Donna, sent me a text with her phone number. So, I could call and ask about my car status. When I called, my new car parts were installed and my car was ready to be picked up. More

by JWH0926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2020

Staff was friendly, and easy-going and took the time to explain how they had seen similar issues with my model of car before and they had the same symptoms. My primary service rep had just left for a few More

by JOHN.OUSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Merkel, Bryan Okubo
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