
Colonial Nissan
Feasterville Trvs, PA
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Visited the facility on my 2020 Murano due to a recall notice received. While the notice mentioned the potential for the work to take a few hours thankfully the check was completed in about 45MINs. The se notice received. While the notice mentioned the potential for the work to take a few hours thankfully the check was completed in about 45MINs. The service technicians were thorough in their explanation of what was being checked and why this was needed. The facility was clean, spaced out, met CDC requirements for those fully vaccinated and those who are not, and stocked with bottled waters More
Great efficient service for they kept to the parameters of the time needed for my oil change and four tire rotation and completed appointment in 1 hpour. of the time needed for my oil change and four tire rotation and completed appointment in 1 hpour. More
I was happy with the experience until 3 weeks later when I found out that either the sales rep, his supervisior, the finance department or some combination of the three had completely screwed me (with help I found out that either the sales rep, his supervisior, the finance department or some combination of the three had completely screwed me (with help from someone at Colonial Nissan.) I was getting out of my Nissan lease early to get into a Subaru- upon dropping off my Nissan a manager there said he wanted to buy my car. He spoke to the sales rep who was helping me at Subaru- the two of them worked out some deal that was supposed to lower my payments, but changed my original offer. Whatever the Subaru finance department was supposed to do "took too long" so the Nissan guy bailed on his end of the deal, leaving me on the hook for $3,951.81, due in less than a month from me finding out about it. Of course there is no paperwork showing what was supposed to happen, only text messages between myself & both men from the dealerships blaming eachother for what is now my four thousand dollar problem. Zero people have been helpful to get this resolved, & I have to magically come up with this money I do not have- I was not even made aware of the possibility of this happening. I dont know what what any of these people gained out of this situation but I do blame myself for being naiive enough to let predatory sales reps take advantage of me with shady business practices. Even though I love the car I deeply regret spending my money here & will never do business with either dealership again. More
Very courteous and professional service representatives. I was kept up to date on type of service, expected completion, and the work was explained in detail I was kept up to date on type of service, expected completion, and the work was explained in detail More
Colonial Nissan always takes good care of me. This is my second purchase and I will continue to come back. Sales and service are both efficient and make my visits as stress free as possible. second purchase and I will continue to come back. Sales and service are both efficient and make my visits as stress free as possible. More
My service experience was great and very professional. They are very concerned in what my car need and they explain it very well. That why's I go to Colonial Nissan as I have been for over a decade instea They are very concerned in what my car need and they explain it very well. That why's I go to Colonial Nissan as I have been for over a decade instead the Nissan Dealer in my neighborhood. More
I’ve been buying cars for over 48 years and this was the very best experience I’ve ever had. Dealing with Ron, Jason & Gary was superb. I was looking for a used convertible and not only did they find me one very best experience I’ve ever had. Dealing with Ron, Jason & Gary was superb. I was looking for a used convertible and not only did they find me one, they found a Murano convertible which I never knew was made. This car was in impeccable shape. Highly recommended this dealership. More
I can always expect great service. Extremely professional and friendly environment. I continue to own a Nissan because of their service department. Would highly recommend this dealership! professional and friendly environment. I continue to own a Nissan because of their service department. Would highly recommend this dealership! More