Colonial Nissan of Medford - Service Center

I found the service I received at Colonial Nissan to be exceptional. Joanne Sasso was friendly, explained the service and what was needed, the price was as she quoted and my overall experience with the se exceptional. Joanne Sasso was friendly, explained the service and what was needed, the price was as she quoted and my overall experience with the service department was a very positive one. More

This dealership was recommended to me by a friend. I found the service to be excellent and the prices were reasonable. Joanne at the service desk was pleasant and helpful. I would return to Colonial N found the service to be excellent and the prices were reasonable. Joanne at the service desk was pleasant and helpful. I would return to Colonial Nissan for future car service. More

Ken found me an appointment time, took care of me in less than the quoted time, and even found me an applicable coupon. Thanks Ken. than the quoted time, and even found me an applicable coupon. Thanks Ken. More

Ken was very kind. He displayed a high level of dedication to customer service. He offered information on paynment options such as One on One versus the online discount which saved me money! dedication to customer service. He offered information on paynment options such as One on One versus the online discount which saved me money! More

I purchased a Nissan Rogue in '08 from Colonnial Nissan. I was so satisfied with the sales process and their professionalism that I decided to "try out" their service department. I have been nothing but de I was so satisfied with the sales process and their professionalism that I decided to "try out" their service department. I have been nothing but delighted with service. Specifically my service advisor, Joanne Sasso, has proved to be extremely knowledgeable, helpful, professional and trustworthy. During the past 3 years she has made it to so very easy to schedule service, resolve any issues or questions I may have had. Joanne is committed to provide you with exceptional customer service. Then there is Jim Islami (manager). He has always been there to make sure you are satisfied with the service provided by his team. If you have a question or need assistance he jumps right in to help you. I have nothing but KUDOS for everyone at Colonnial Nissan. I definitely recommend everyone to do business with this dealership More

As always, Ken does a great job in getting my car into the shop quickly when I call to schedule an appointment, then gets the work done quickly in good quality workmanship manner. Today, I brought a frien the shop quickly when I call to schedule an appointment, then gets the work done quickly in good quality workmanship manner. Today, I brought a friend to test drive a new Juke after I told him how great of a Service Department they had at this dealership. I highly recommend. More

Joanne Sasso was exceptional, very pleased with her knowledge as well as her professionalism. Will diffidently be back and recommend this dealership and service writer :) knowledge as well as her professionalism. Will diffidently be back and recommend this dealership and service writer :) More

The Colonial Nissan of Medford, MA Service Department is the finest service department I have encountered in over 45 years of driving. During that time I have owned twenty three (23) vehicles and this servi the finest service department I have encountered in over 45 years of driving. During that time I have owned twenty three (23) vehicles and this service department harkens back to the days of quality service as opposed to today's service departments, which do not genuinely care about the customer. I can state unequivocally for the record that Mr. Islami and his service department personnel are superb. Every time I have my vehicle serviced I am confident that the job will be done "correctly, the first time". I alspo appreciate the open dialgogue they provide if I have a question.which is unsurpassed by any other dealership. Over the course of the last two years on two (2) occasions I have thought of purchasing a vehicle from a different manufacturer. But, I recognize that it took me many a year to find a service department of this caliber and each time I relent as my number one priority is having the vehicle serviced properly. I state for the record, Mr. Islami and his service department is the finest in the New England area. Due to Mr. Islami and his staff three (3) friends have purchased vehicles at Colonial Nissan of Medford and two others, who did not have confidence in their dealerships, have their maintenance services performed at Colonial Nissan of Medford. Normally, I do NOT recommend companies to others. However, in this case, I do and each of my friends and associates who have their vehicles serviced there are completely satisfied. There is no finer Nissan motor vehicle service department in this state. More

Scammers is the best word for them. You all agree on the service and price and the guy who booked you in adds on stuff. NEVER EVER AGAIN. service and price and the guy who booked you in adds on stuff. NEVER EVER AGAIN. More

I purchased my car here several years and have no regrets. The quality of the work is phenomenal. They are straight forth with their customers. They aren't looking to take more money out of your pock regrets. The quality of the work is phenomenal. They are straight forth with their customers. They aren't looking to take more money out of your pocket, they want you to save money. Colonial has a very customer friendly environment. I would recommend anyone to go to Colonial Nissan. More