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Colonial Nissan of Medford

Medford, MA

4.6
578 Lifetime Reviews Review Dealership
The Colonial Automotive Group takes your health and safety as our number one priority! Here at the Colonial Automotive Group we understand that COVID-19 has changed the way we have to do business, and we have risen to the challenge to implement the Governor's new standard for workplace protocols. We have adapted to a seamless new normal that includes daily sanitation of our facilities and have embraced social distance practices to help ensure the safety of our employees & customers. During your sales & service visits customers can expect our staff to be wearing masks and adhering to social distancing guidelines. For sales of New & Used Vehicles, we're encouraging customers to shop online. Our sales staff will assist in any way remotely to ensure your vehicle needs can be met. Our sales team members are prepared to work with you on any finance needs, offer virtual trade-in appraisals, as well as in-store touchless delivery, if required. For customer visits to our showrooms our associates are ready to assist you in accordance with CDC recommendations for a smooth and speedy experience. The Colonial Automotive Group takes your health & safety seriously and wants to thank you for considering us for your automotive needs. Our highly trained sales staff at Colonial Nissan has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves

104 Mystic Ave

Medford, MA

02155

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Top Reviewed Employees

Nilo Oliveira at Colonial Nissan of Medford

Nilo Oliveira

Sales & Leasing Consultant " Eu Falo Portugues se"
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Employees need five ratings before we can calculate an accurate rating.
Jim Islami at Colonial Nissan of Medford

Jim Islami

Service Manager
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Blanca Escobar at Colonial Nissan of Medford

Blanca Escobar

Internet Sales Manager "Hablo Español"
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Kathy Escobar at Colonial Nissan of Medford

Kathy Escobar

Client Care Specialist "Hablo Espanol"
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Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

February 12, 2021

"Approaching the end of my lease I was so overwhelmed with..."

- Cherish Erremich

Approaching the end of my lease I was so overwhelmed with that I should do next, buyout lease, get a new lease, buy a new vehicle... thanks to the help from Nilo, Andy and others on the floor they helped me make the best decision for me and my family. The provided all the options and figures to see what worked best for me. They went above and beyond to help relief the stresses of car buying. Thank you to Andy, Nilo and all at Colonial Nissan!!

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Employees Worked With

January 30, 2021

"The staff at Nissan Colonial Medford are outstanding. I..."

- Ange417

The staff at Nissan Colonial Medford are outstanding. I had a horrible week with my tires and they were able to help me with ease. I was first greeted by Jessica and she was very nice and easy to talk to. Then the sales manager Joe came to talk with me and made me feel very comfortable and less stressed. Then I had the pleasure of checking out with service advisor Joanne who was pleasant and all smiles, yes she had her mask on but I could tell she was smiling! Everyone I came into contact with at this dealership was great and I would definitely return for more service! Angela

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Employees Worked With

Other Employees : Joanne Sasso

January 28, 2021

"Such a bad experience. It started out good, they got the..."

- CC2021

Such a bad experience. It started out good, they got the loan then it all went to xxxx. They didn’t do 1/2 of what we agreed to on the purchase contact an refuse to fix it. All the promises are now being told they won’t be doing. Major issues with RMV. So many screw ups with Andy. He lied to me repeatedly, now he’s caught in the lies with proof from RMV, and he’s refusing to handle the situation. Also I got the car in the most DIRTIEST, DISGUSTING, REPULSIVE condition that that isn’t acceptable ESPECIALLY during COVID. Numerous other issues have come up and it’s been 1 week since I’ve had possession of the car. I want to take the car back I regret this purchase more then anything. My sales man, Jonathan and the GM Joe were great. Andy was and continues to be awful.

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Employees Worked With

Other Employees : Jonathan was a good salesman and seems to care about his customers.

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Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free WiFi
  • Television
  • Vending Machines
Colonial Nissan of Medford, Medford, MA, 02155