"Unethical and violation of Consumer Protection Act of. Ma"
Shady, unethical and beyond upset!! They still have my $5,000 down payment😡😡
I Called about a car listed on Car Gurus yesterday morning, 12/27/2018.
It is a 2012 Equinox which is still listed for sale online.I was told that it is available and to come down to check it out so I drove the hour each way and test drive the vehicle with Tony. I was very upfront with Tony that my wife was in a car accident with her old car and I have been looking at several vehicle and the next day( today) the rental was due back so I would be purchasing a car regardless on Friday.
Fast forward to last night and I put a 5k cash downpayment and started on the loan paperwork but being after 5 would have to wait to today to finalize. Find out the car was already sold and that they Still haven't returned my $5k😡😡 The car is still listed on here for sale. Then tried to upsell me a Honda for 5k aka known as bait and switch and illegal violation of the consumer protection act of Massachusetts!
Employees Worked With
Other Employees :
Three employees througout told me the vehicle was available when I asked: Courtney initial phone Call. Tony on test drive and while taking downpayment. Lou
"Just bought a Jeep"
Driving my new jeep is so much fun. It runs and drives well and I'm really excited about it. I bought it from Dave at colonial. He was really helpful and informed me about everything I wondered and had questions about. I will go back later when I needed another car.
"Jeeps are life"
I am so stoked with my new Jeep. Dave helped me get everything done and signed so I could drive away with the beaut. It's exactly what I was looking for and I couldn't have asked for anything more from him or colonial.