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Colonial Toyota Inc
Indiana, PA
569 Reviews
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Showing 569 reviews
September 24, 2012
We told Jeff and Marty what we wanted. They did not try to show us more expensive vehicles. The day of pick up of vehiche, it was relatively fast including the financing. to show us more expensive vehicles. The day of pick up of vehiche, it was relatively fast including the financing. More
by daluko
Employees Worked With
Marty Hemmes, Jeff Williamson
Helpful September 21, 2012
Each time I go in for service on my RAV4, I look at new cars. I have been looking at Venzas for two years. Sue would not push me and I guess she waited me out and did not chase me away. I was made an off cars. I have been looking at Venzas for two years. Sue would not push me and I guess she waited me out and did not chase me away. I was made an offer I could not refuse, and am an the owner of a 2013 Venza. I could not recommend Sue Cunningham more highly. Sue makes sure that everthing is just so and adresses every concern. During the five + years I had the RAV4 I have been pleased with the service I have recieved. I would give the service department a high rating also. More
by carlschrecengost
September 18, 2012
We were pleasantly surprised throughout the purchase experience. Jeff explained everything and even arranged to use our motorcycle as a trade. We were slightly disappointed after driving off the lot w experience. Jeff explained everything and even arranged to use our motorcycle as a trade. We were slightly disappointed after driving off the lot when the check engine light came on and the car was not running as great as the test drive. We called Dan the next morning and he apologized and had us bring the car back. They fixed the car and was very friendly in the process. These guys are good guys and we would definitely recommend them. More
by Tom & Brenda
Employees Worked With
Jeff Williamson
September 13, 2012
My experience with Colonial Toyota was great! I was able to get a new car for a reasonable price. Jason assisted me throughout this process with the neccessary information. to get a new car for a reasonable price. Jason assisted me throughout this process with the neccessary information. More
by brd29
Employees Worked With
Jason Vaughn
September 06, 2012
My husband and I stopped in looking for a used SUV for me, Mike was very friendly and informative. He was patient with us and made me realize that I was really after a vehicle with great gas mileage - we me, Mike was very friendly and informative. He was patient with us and made me realize that I was really after a vehicle with great gas mileage - we ended up purchasing a used Prius. Now that's a salesman! From the time we pulled in until we pulled out everyone was very nice & took the time to talk to us. It was actually a fluke that we stopped at Colonial, we made the trip to Indiana to look at a Kia at Bud's, but they didnt have it at that lot and decided to stop on the way past. I'm glad we did. I am very happy with the Prius & getting excellent gas mileage! More
by thibby
Employees Worked With
Mike Derr
September 04, 2012
We first visited the dealership on a busy day when no sales person could see us. Much to our surprise Sue called us back and made an appointment for my wife and I to see her. Sue is a personable salesp sales person could see us. Much to our surprise Sue called us back and made an appointment for my wife and I to see her. Sue is a personable salesperson; not your typical car salesperson. She explained the vehicles features and operation even though we are prior Toyota owners. She took the time to make us feel like family, never pressuring us into the sale. She was very thorough in her presentation and introducexd us to other members of the Toyota team. We bought our first Toyota at another dealership but Colonial has performed our service. We are very happy with every aspect of the Colonial dealership; which is why we purchased our new RAV4 from them. One of the most pleasant automobile dealerships I have ever experienced. More
by lmm050308
September 01, 2012
My overall experience at Colonial Toyota could best be described as sloppy. The salesman and the Sales manager seemed to have minimal knowledge of the products they were selling. Many small mistakes were described as sloppy. The salesman and the Sales manager seemed to have minimal knowledge of the products they were selling. Many small mistakes were made, making the overall experience unfavorable. For instance: the salesman did not contact my insurance company as he indicated he would, he told me that the notary was not ready to process the paperwork (which led me to entertain my 2 small children for over an hour) when she was actually waiting on us, he forgot to transfer my plate from my old truck to the new one, the sales manager had no idea how bed extenders were installed and was misleading in his advice to me. The sales manager called to apologize for these oversights, but then requested that I rate my experience as excellent on the Toyota survey. Frankly, I should have gone to a different dealer, as integrity was sorely lacking at Colonial. More
by sach5757
Employees Worked With
Marty Hemmes, Jeff Williamson
August 30, 2012
I was very close to leasing from another dealership when I mentioned to Mike that I was looking at a 2012 Highlander. The good part of the story is we were playing golf that day in the same foursome. I mentioned to Mike that I was looking at a 2012 Highlander. The good part of the story is we were playing golf that day in the same foursome. Mike asked me for a chance to give me a quote and I said my mind was pretty much made up as the dealer had the Color I wanted and price seemed fair. Mile said he had the same color and model so I told him ok,but make it early the next day. He got back to me next morning and gave me a good 36 month lease and since he may be in the same golf foursome again and I hope he is,the rest is history. My wife liked Mike to and that made getting our Highlander from Colonial Motors easy. More
by pjhallman
Employees Worked With
Mike Derr
August 30, 2012
Jeff was great. He was very knowledgeable on the truck I purchased and was able to answer all my question. Great overall experience. I look forward to doing future business with Jeff and Colonial Toyota. I purchased and was able to answer all my question. Great overall experience. I look forward to doing future business with Jeff and Colonial Toyota. I love my Tundra also ! More
by russell.hall.735
Employees Worked With
Jeff Williamson
August 29, 2012
Marty and Jeff exceeded our expectations in finding the new Seqouia that we were looking for and had it to the dealer ASAP for us to drive and purchase. Thanks again guys! new Seqouia that we were looking for and had it to the dealer ASAP for us to drive and purchase. Thanks again guys! More
by erinbowser
Employees Worked With
Marty Hemmes, Jeff Williamson
